VXI Global Solutions

Senior Software Engineer, Cards

VXI Global Solutions • $164K — $227K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of production software development experience
  • Technical leadership in complex projects
  • Proficient in Ruby on Rails or similar frameworks
  • Experience with transactional databases and caching systems
  • Strong grasp of architectural patterns for large-scale web applications
  • Commitment to mentoring and team development
  • Curiosity about system architectures and technical challenges

Responsibilities

  • Drive technical design and architectural decisions
  • Lead and contribute to multiple projects
  • Build and maintain robust, low-latency APIs and backend services
  • Become a domain expert in platform architecture
  • Collaborate with cross-functional teams to ship impactful features
  • Enhance platform reliability and performance
  • Improve experimentation and ML integration capabilities
  • Participate in on-call rotation for incident response

Benefits

  • In-office policy with flexible remote options
  • Backup care services and subsidized commuter benefits
  • Comprehensive health, financial, and wellbeing benefits
  • Generous vacation and paid time off policy
  • 1% of time off for community support
  • Annual wellness stipend
  • Up to 22 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents
  • Access to family planning reimbursement
Full Job Description
About the role

Chime's Cards org is hiring an engineer to help scale and evolve Cards portfolio. In this role, you'll dive into high-impact projects across our service architecture, collaborating with product, risk, and design partners to deliver resilient, secure systems. While your focus will be backend, we're looking for someone who's excited to roll up their sleeves and contribute wherever it's needed most to move the team forward

The base salary offered for this role and level of experience will begin at $164,000.00 and up to $227,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration
  • Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts
  • Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms
  • Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms
  • Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience
  • Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation
  • Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale
  • Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
  • 5+ years of experience developing software in a production environment at scale
  • Prior experience serving as a technical lead for a team and on complex projects-driving architectural decisions, coordinating execution, and aligning cross-functional teams
  • Proven experience with Ruby on Rails or comparable frameworks
  • Experience with transactional databases and caching systems
  • Deep understanding of architectural patterns for large-scale web applications
  • Commitment to mentoring engineers and fostering team development
  • An appreciation of maintainable and well-tested code
  • Curiosity and passion for diving deeply into system architectures and technical challenges
  • Experience in fast-paced or early-stage environments is a strong plus
    #LI-Onsite #LI-MB1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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