The roleAs a Senior Site Reliability Engineer youll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. Youll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm.
*This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes.
What Youll Do- Build, ship, and operate foundational platform services with full ownership
- Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action
- Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems
- Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups
- Reduce toil through automation, better tooling, and improved system ergonomics
- Partner with product and platform engineers to design resilient systems and improve deployment safety
What You Bring- Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents
- Comfortable writing software and building automation to solve reliability problems
- Autonomous, with pride in the quality and resilience of the systems you ship and operate
- A systems thinker: failure modes, graceful degradation, and practical tradeoffs
- Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes
Whats In It For You- Global collaboration: Partner with teams and clients domestic and internationally.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders.
- Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Unlimited PTO
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
