Cognizant

Senior ServiceNow Solution Architect

Cognizant$125K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent professional experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow CIS-ITSM certification.
  • Multiple ServiceNow CIS certifications across product lines.
  • 5+ years of experience in consulting, service management, or architecture leadership.
  • 4+ years of hands-on experience with multi-platform ServiceNow configuration and architecture.

Responsibilities

  • Lead architecture authority for complex enterprise ServiceNow programs.
  • Define the platform strategy, governance standards, and architecture roadmaps.
  • Drive technology discussions to align with business objectives.
  • Mentor architects and technical consultants to ensure solution delivery excellence.
  • Act as the final escalation point for technical decisions on projects.
  • Conduct architectural governance and solution validation activities.
  • Collaborate on workforce planning and technical talent development.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
Full Job Description
Senior ServiceNow Solution Architect

Location: Remote
Employment Type: Full-Time



Senior ServiceNow Solution Architect (Senior Manager Level)

About the Role

As a Senior ServiceNow Solution Architect, you will make an impact by providing strategic architecture leadership across large-scale ServiceNow transformation programs. You will be a valued member of the ServiceNow consulting practice and work collaboratively with executive stakeholders, enterprise architects, technical teams, and consulting leaders to define technology strategy, govern solution quality, and deliver business value at scale.

In this role, you will:
  • Serve as the lead architecture authority across complex enterprise ServiceNow programs.
  • Define long-term platform strategy, governance standards, integration frameworks, and architecture roadmaps.
  • Drive executive-level discussions and align technology decisions with business objectives.
  • Mentor and coach architects, developers, and technical consultants while promoting solution delivery excellence.
  • Act as the final escalation point for technical architecture decisions across engagements.
  • Lead architectural governance, quality reviews, and solution validation activities.
  • Partner with leadership teams on workforce planning, capability development, and technical talent growth.
  • Support pre-sales efforts, solution strategy, and proposal development for complex engagements.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need to Have to Be Considered
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow CIS-ITSM certification.
  • Multiple ServiceNow CIS certifications across product lines.
  • 5+ years of consulting, service management, software development, or architecture leadership experience.
  • 4+ years of multi-platform ServiceNow configuration and architecture experience.
  • Experience architecting enterprise ServiceNow solutions across multiple product lines, including ITSM and additional modules such as ITOM, SecOps, Discovery, Project Portfolio Management, Agent Intelligence, or related products.
  • Proven experience leading architecture teams and influencing executive stakeholders.
  • Strong consulting, mentoring, governance, and organizational leadership skills.

These Will Help You Stand Out
  • ITIL v3/v4, TOGAF, IT4IT, Agile, Scrum, or PMP certifications.
  • Experience leading enterprise architecture or transformation programs.
  • Experience mentoring architects and leading technical communities of practice.
  • Knowledge of organizational change management and enterprise governance frameworks.
  • Experience supporting pre-sales, solution strategy, and client advisory engagements.
  • Strong thought leadership and executive presentation capabilities.

Salary and Other Compensation:

Applicants will be accepted till 8/20/2026

The annual salary for this position will be in the range of $125,000 - $145,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!

Apply Now!

#LI-IK1

About Cognizant

TriZetto is Powering Integrated Healthcare Management. With technology solutions touching more than half the U.S. population today, TriZetto is uniquely positioned to drive the convergence of core benefit administration, care management and constituent engagement. TriZetto provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers.

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Learn more about Cognizant
Size
340,400 employees
Market Cap
$28.7 billion
Industry
Net Income
$1.3 billion
Founded
1994
5 Year Trend
+6.5%
Revenue
$16.6 billion
NASDAQ

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