Senior ServiceNow Discovery Developer

System One Holdings, LLC

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience with ServiceNow Discovery implementation and support.
  • Strong hands-on knowledge of MID Servers, Discovery Patterns, and related components.
  • Experience managing CMDB relationships and health.
  • Ability to discover cloud resources across AWS, Azure, and GCP in ServiceNow.
  • Solid understanding of cloud infrastructure and networking concepts.
  • Familiarity with Python scripting for automation and troubleshooting.
  • ServiceNow Discovery certification is required.

Responsibilities

  • Implement and configure ServiceNow Discovery in a cloud-focused setting.
  • Improve visibility into infrastructure assets and support CMDB accuracy.
  • Troubleshoot discovery issues related to credentials, integrations, and network paths.
  • Ensure reliable discovery of both on-premises and cloud resources.
  • Collaborate with infrastructure and cloud teams to resolve discovery gaps.

Benefits

  • Hybrid work model with 3 days onsite and 2 days remote.
  • Opportunity to work in a cloud-focused enterprise environment.
Full Job Description
Job Title: Senior ServiceNow Discovery Developer
Duration: Full-Time Hire / Permanent Role
Location: Birmingham, AL or Knoxville, TN or Columbia SC or Lafayette, LA.
Work Mode:
Hybrid - 3days onsite - 2 days remote

Position Description
Systemone is seeking a Senior ServiceNow Discovery Developer to support the implementation, configuration, and ongoing optimization of ServiceNow Discovery within a cloud focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on premises and cloud resources.

The ideal candidate will bring strong hands on experience with ServiceNow Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS based infrastructure.

Required qualifications to be successful in this role

  • 5+ years of relevant experience
    Strong hands on experience implementing, configuring, and supporting ServiceNow Discovery
  • Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components
  • Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
  • Ability to discover and manage cloud resources across AWS, Azure, and GCP within the ServiceNow CMDB
  • Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
  • Working knowledge of Python scripting for automation, troubleshooting, and tooling support
  • Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
  • Familiarity with AWS services and AWS heavy enterprise environments
  • Comfortable using AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
  • Strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
  • ServiceNow Discovery certification is required.

Desired Skillset:
  • AWS experience preferred; AWS certifications are not explicitly required.


Education:
?Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred

Ref: #404-IT Pittsburgh

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