Role Overview:This role is for a Senior Product Manager with extensive experience in SAP Hybris/Commerce Cloud implementations, specifically for B2B and B2C solutions. The position demands a deep commitment to enhancing customer experience, strong technical and business acumen, and the ability to drive product strategy from initial concept through post-launch analysis within an agile development framework.
Key Responsibilities:- Develop strategic roadmaps, defining both near and long-term visions that will drive iterative value.
- Effectively communicate and socialize product vision with both business and technology stakeholders.
- Define and prioritize user-centered scope, including the creation of use cases, journey mapping, and hypothesis development.
- Break down the product vision into a release strategy, focusing on delivering iterative slices of scope to minimize technical risk, gain user validation sooner, and facilitate a test-and-learn approach.
- Partner with UX teams to define the Information Architecture (IA) and Content Strategy (CS) for new or evolving user experiences.
- Identify Key Performance Indicators (KPIs), engagement, and operational metrics for each slice of scope.
- Manage stakeholders through various forums such as interviews, working groups, 1:1s, and group showcase forums, driving alignment and uncovering operational and organizational impacts.
- Coordinate business readiness activities, considering business process impacts and dependencies, and driving product training and transfer of ownership.
- Maintain an outcome focus by adjusting the product roadmap, release strategy, and scope priorities based on the realities of an agile environment.
- Measure the impact of the product post-launch using engagement and operational metrics and KPIs, leading to sound recommendations for continued investment or strategic pivots.
Required Skills:- 10+ years of Product Management experience.
- Extensive experience in SAP Hybris/Commerce Cloud implementation for B2B & B2C.
- Proficiency with SAP Commerce Cloud (Hybris 2211 / CCv2), Java, Spring Framework, RESTful APIs, HTML, CSS, and JavaScript.
- Strong technical and business acumen to effectively collaborate with cross-functional teams.
- Proven capability in stakeholder management, driving alignment and engagement among diverse groups.
- Deep commitment to building products that enhance customer satisfaction and drive business success.
- Well-versed with Jira usage for EPICs and User Story creation.
- Ability to analyze industry trends and emerging opportunities, and understand how they are shifting customer expectations.
- Experience in implementing greenfield implementations.
- Well-versed in conducting requirements elicitation sessions.
- Experience in technology partnership to evaluate technical constraints, complexities, and capabilities.
- Financial modeling for ROI analysis.
- Ability to analyze quantity & quality data (internal and external) to drive alignment around prioritized problems to solve and outcomes to drive.
- Identification of KPIs, engagement & operational metrics for each slice of scope.
- Experience with Agile product delivery.
Qualifications:- 10+ years of relevant experience.
