Job Description

About the Team & Business Line:

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

We are building Citco's Salesforce Platform as the unified digital backbone for Client 360, Investor 360, Onboarding Backbone, Data Quality, and Enterprise Process Automation - redefining how Citco engages clients and investors globally.

Responsibilities

THE OPPORTUNITY
We are seeking a Senior Salesforce Developer. This role is ideal for someone who brings deep hands-on expertise, strong solutioning capabilities, and the maturity to influence design decisions, while still actively building scalable solutions.

You will contribute to high-impact releases (1.0-1.2 and beyond), including Client 360, Dynamo migrations, Investor onboarding, UAT workflow enablement, and integrations with Data Cloud, DataBricks, Fusion, AXI, and FenX.

THE TEAM
Citco's Client Systems group blends product, architecture, and engineering disciplines to design and deliver enterprise Salesforce platforms - supporting GRM teams, Client Onboarding, Business Development, Investor Services, and Operations.

We operate in agile pods, work alongside global stakeholders, and embody a culture of quality, ownership, and thoughtful innovation

THE ROLE - SENIOR SALESFORCE DEVELOPER
This role bridges advanced technical execution and solution collaboration. You will architect and build, but without full people-management responsibility.

Experience Range: 10+ years overall tech experience, including 6+ years in Salesforce development

KEY RESPONSIBILITIES
Solution Design & Development

• Translate business requirements into scalable technical designs using Apex, Lightning Web Components, Flow, SOQL/SOSL, and other platform capabilities.
• Configure and customize Sales Cloud and Service Cloud (with strong focus on Opportunity Management, Case Management, and Client/Investor lifecycle automation).
• Develop and enhance integrations using REST/SOAP APIs, Data Cloud, and middleware across platforms like Fusion, AXI, Dynamo, and DataBricks.
• Support Experience Cloud/Portal configuration for external investor and client access.

Platform Quality & Assurance

• Conduct peer code reviews, enforce coding and security standards, and mentor junior developers.
• Optimize performance, governor limits, and transaction handling.
• Participate in CI/CD pipelines and ensure clean deployments across DEV, QA, UAT, and Production.

Collaboration & Advisory

• Collaborate with architects, BAs, product owners, and data teams during solution design and sprint planning.
• Support UAT, user story refinement, and backlog grooming.
• Own technical enhancements for major platform releases

Continuous Improvement

• Track upcoming Salesforce releases (Data Cloud, Einstein, AgentForce, Marketing Cloud, Hyperforce) and recommend adoption.
• Contribute to reusable component libraries, documentation, and platform standards.

Qualifications

WHAT WE ARE LOOKING FOR
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or similar disciplines.

Experience

• 10+ years overall IT experience with 6+ years in Salesforce development.
• Strong hands-on experience in Sales Cloud, Service Cloud, Process Automation, and Lightning.
• Exposure to data synchronization, client hierarchy, financial services data models, or Salesforce for enterprise transformation is a plus.

Technical Skills

• Expert in Apex, LWC, Visualforce, Flows, Omnistudio (optional), and SOQL.
• Strong understanding of Salesforce data model, security model, API limits, event-driven architecture, and integration patterns.
• Hands-on experience with version control, CI/CD pipelines (Copado / Bitbucket / GitLab), and change sets.
• Experience with REST/SOAP API development and integrations with enterprise platforms.

Soft Skills

• Analytical and solution-oriented mindset with strong systems thinking.
• Comfortable working in agile squads, communicating with architects, analysts, and stakeholders.
• Excellent problem-solving, documentation, and communication abilities.

Certifications (preferred)

• Salesforce Platform Developer I (required)
• Salesforce Platform Developer II
• Salesforce Service Cloud/Sales Cloud Consultant
• Exposure to Financial Services Cloud/Data Cloud (plus)

Salary Range: CAD $110,000 - 140,000

• This posting is not for an existing vacancy; we are building a candidate pool for future opportunities

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.