Shield AI

Senior Sales Ops Admin (R5232)

Shield AI$75K — $110K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of relevant experience in government proposals or related work
  • Bachelor's degree in business, marketing, engineering or equivalent experience
  • Experience with proposal methodologies, compliance matrices, and project management tools
  • Strong analytical and quantitative problem-solving skills
  • Ability to develop technical content for RFIs and proposals
  • Strong written and verbal communication skills
  • Ability to collaborate effectively across teams
  • Proven track record of teamwork, professionalism, and integrity.

Responsibilities

  • Balance multiple priorities in a fast-paced environment
  • Manage deal tracking, ensuring accuracy and compliance
  • Coordinate deal setup and supporting documentation
  • Oversee charge code creation and lifecycle tracking
  • Support pipeline tracking and operational data analysis
  • Coordinate cross-functional reviews and documentation
  • Serve as a primary contact for review processes
  • Maintain approval workflows and compliance matrices
  • Develop technical content for RFIs and proposals
  • Partner across functions to support proposal execution and improvements.

Benefits

  • Bonus opportunities
  • Equity options
  • Comprehensive benefits package after 60 days for temporary employees
  • Full-time regular employee benefits
  • Flexible working hours available.
Full Job Description


Job Description:

The primary function of this role is managing administrative tasks and tracking across domestic and international proposals, while supporting proposal management and Salesforce maintenance.

The ideal candidate has strong organizational and technical writing skills, with the ability to translate complex technical concepts into clear, concise language. This role requires strong communication and coordination skills to work across teams.

The proposal administrator will support a growing volume of proposals and pricing efforts, assist with responses to requests for information, and maintain process documentation to standardize workflows and support audits and onboarding.

What we are looking for:

  • Exceptional Organizational Skills: Manage tracking, documentation, scheduling across proposal efforts.
  • Confident team leader: Manage and direct coordination across cross-functional and distributed stakeholders.
  • Exceptional communicator: Strong and succinct technical writing paired with confident verbal communication skills.
  • Extreme ownership: Serve as the primary cross-functional lead for Sales Operations admin, process and coordination.
  • Attention to detail: Ensure accuracy across systems and maintain clear and complete documentation.


What you'll do:

  • Balance multiple priorities in a dynamic, fast-paced environment, including administrative support, proposal management, and process improvement.
  • Manage and maintain deal tracking, ensuring records are accurate and audit-ready.
  • Coordinate deal setup, assignment and supporting documentation across systems.
  • Oversee charge code creation and lifecycle tracking.
  • Support pipeline tracking, reporting, and operational data analysis for forecasting and planning.
  • Coordinate cross-functional reviews, including scheduling, logistics, and documentation of key decisions and approvals.
  • Serve as a primary point of contact for review processes and related stakeholder communications.
  • Maintain approval workflows, compliance matrices, and stakeholder records.
  • Develop and support technical content for requests for information (RFI), proposals, and presentations, including formatting, editing , and knowledge management.
  • Partner cross-functionally (BD, legal, finance, engineering, etc.) to support proposal execution, process improvements, and business development operations.


Required qualifications:

  • 2-4 years of relevant experience in government proposals or related work.
  • Bachelor's degree in business, marketing, engineering or equivalent experience.
  • Experience with proposal methodologies (e.g. Shipley), compliance matrices, and implementing project management tools and processes.
  • Strong analytical and quantitative problem-solving skills, with demonstrated aptitude for data-driven work.
  • Ability to develop and support technical content for RFIs, abstracts, and proposal materials.
  • Strong written and verbal communication skills, with the ability to convey complex ideas clearly.
  • Ability to collaborate effectively across teams and work with stakeholders at all levels.
  • Demonstrated ownership, reliability, and ability to adapt in a fast-paced, dynamic environment.
  • Proven track record of teamwork, professionalism, and maintaining high standards of performance and integrity.


Preferred qualifications:

  • Experience managing Foreign Military Sale and Direct Commercial Sale proposals.
  • Strong technical background especially with Unmanned Aircraft Systems (UASs) and software.
  • You have demonstrated thorough understanding and knowledge of the military operations and the acquisition process that allows you to maintain strong customer relations.
  • Demonstrated understanding of specific DoD operational scenarios and systems.
  • Understanding of international markets/geopolitical trends to drive international business strategy
  • Active DoD security clearance.


$75,000 - $110,000 a year

#LI-KC5

#LC

Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

About Shield AI

Shield AI is a defense technology company that develops artificially intelligent systems for military applications. The company was founded in 2015 by Brandon Tseng, Ryan Tseng, and Andrew Reiter, and is headquartered in San Diego, California. Shield AI's products include autonomous drones and software that can be used for reconnaissance, surveillance, and other military operations. The company's mission is to reduce the number of military casualties by providing soldiers with better intelligence and situational awareness. Shield AI has received funding from a number of investors, including Andreessen Horowitz and Founders Fund.
Learn more about Shield AI
Size
200 employees
Industry
Founded
2015

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