Wolters Kluwer

Senior Sales Operations Analyst

Wolters Kluwer$78K — $136K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in sales operations/revenue operations or similar analytical role in B2B sales.
  • Proficient with Salesforce or similar CRM; skilled in building reports and dashboards.
  • Strong Excel skills with experience in a BI tool (e.g., Power BI) for data visualization.
  • Ability to structure ambiguous problems into repeatable reporting processes.
  • Confident communication skills for presenting data and insights to Sales leadership.

Responsibilities

  • Build and maintain a unified sales performance reporting system.
  • Design and run recurring revenue performance cadence pipeline and reviews.
  • Develop dashboards aligned to Lead-to-Revenue KPI framework for metric-driven decisions.
  • Support territory design and segment accounts using a data-driven approach.
  • Assist in quota-setting analysis based on historical performance data.
  • Ensure day-to-day CRM data quality standards and integrity.
  • Partner with cross-functional teams to keep reporting and processes aligned across the sales funnel.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k) plan
  • FSA/HSA options
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
Full Job Description
What You Will Own
Sales Performance Reporting & Cadence
  • Build and maintain a single source of truth for sales performance reporting, replacing today's fragmented, individually managed reporting with a consistent, trusted view.
  • Design and run the recurring revenue performance cadence pipeline, forecast, and bookings reviews in partnership with Sales leadership.
  • Develop dashboards and reporting aligned to the Lead-to-Revenue (L2R) KPI framework, supporting consistent, metric-driven decision-making across the go-to-market team.
Territory & Quota Analytics
  • Support territory design and account segmentation with a data-driven methodology, replacing ad hoc, inconsistently applied approaches.
  • Support quota-setting analysis grounded in market potential, account coverage, and historical performance data.
Data Stewardship & CRM Quality
  • Own day-to-day data quality standards for the CRM account hierarchy integrity, duplicate resolution, and field completeness in partnership with Central IT and Divisional Operations.
  • Support account hierarchy implementation and enrichment tool adoption to close gaps in ICP and account-level data.
  • Maintain data stewardship practices aligned to the L2R framework so downstream reporting and forecasting can be trusted.
Cross-Functional Partnership
  • Partner closely with the RevOps Managers owning Top-of-Funnel and Pipeline-to-Bookings, the Sales Enablement Manager, and Divisional Sales Operations to keep reporting, data, and process aligned across the funnel.
  • Act as a trusted analytical partner to Sales leadership, surfacing insights that inform territory, quota, and pipeline decisions.

What You Bring
Required
  • 3 + years of experience in sales operations, revenue operations, or a similar analytical role supporting a B2B sales organization.
  • Hands-on proficiency with Salesforce or a comparable CRM, including report and dashboard building.
  • Strong Excel/analytics skills, with experience in a BI tool (e.g., Power BI) for reporting and data visualization.
  • A demonstrated ability to bring structure to ambiguous problems and to build trusted, repeatable reporting processes from scratch.
  • Clear, confident communication comfortable presenting data and insights directly to Sales leadership.
Preferred
  • Experience supporting a complex, multi-stakeholder B2B enterprise sales motion.
  • Exposure to EHS, ESG, or another regulated, technically complex industry.
  • Familiarity with Clari, LeanData, or Salesforce CPQ.
  • Experience supporting territory design or quota-setting methodology.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$78,400.00 - $136,950.00 USD

 

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About Wolters Kluwer

Wolters Kluwer N.V. is a global information services company. The company provides information, software, and services to legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare professionals. Wolters Kluwer has operations in over 40 countries and employs approximately 19,500 people worldwide. The company is headquartered in Alphen aan den Rijn, Netherlands.
Learn more about Wolters Kluwer
Size
19,500 employees
Industry
Founded
1836

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