Hybrid role out of any of our office locations.

As a Senior Sales Operations Analyst, you'll significantly contribute to driving operational effectiveness and efficiency within our sales team. In this role, you'll take on more complex tasks and projects, using your growing expertise to support and optimize our sales processes. Your efforts will be instrumental in enhancing the overall performance of our sales operations and achieving our business objectives.

The ideal candidate is someone who thrives in a fast-paced, data-driven environment and is passionate about improving business performance through clean data, scalable processes, and insightful analysis. This is a high-impact role with exposure to senior leadership and the opportunity to shape go-to-market strategy.

Responsibilities:

• Support territory design, account assignments, and segmentation strategies to optimize sales coverage and performance
• Partner cross-functionally with Sales, Marketing, and Finance to align territory structures, account ownership, and go-to-market execution
• Maintain and enhance assignment logic and data structures within Salesforce and supporting systems
• Partner with Marketing to support campaign targeting, segmentation, lead routing, and performance alignment to pipeline and revenue
• Ensure data integrity, accuracy, and consistency across multiple systems, proactively identifying and resolving data quality issues
• Develop and implement scalable processes to improve data hygiene and operational efficiency
• Support sales compensation operations, including data validation, reporting, reconciliation, and performance tracking
• Design and maintain dashboards and reporting frameworks across Salesforce, Tableau, Power BI, or similar platforms
• Deliver actionable insights and clear business narratives on pipeline, revenue, and operational performance
• Prepare executive-level reporting and readouts, summarizing key trends, risks, and opportunities aligned to strategic priorities

Skills:

• Proven experience working with large datasets across multiple systems
• 3+ year's experience in sales processes, territory management, and go-to-market operations
• Advanced proficiency in SQL for data extraction and transformation
• Experience with data querying, ETL processes, and working across multiple databases
• Expertise in Microsoft Excel (including advanced formulas, data manipulation, and modeling)
• Experience with analytics and visualization tools such as: Tableau, Power BI / Power Query / Microsoft Fabric, and Salesforce Analytics / CRM reporting

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.