Senior Sales Operations Analyst

SPS COMMERCE, Inc.

$76K — $118K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years of relevant experience; Juris Doctorate a plus
  • Strong knowledge of subscription-based pricing models
  • Experience collaborating with sales, legal, finance, and operations teams
  • Proficient in Microsoft Office, especially redlining documents
  • Excellent verbal and written communication skills
  • Detail-oriented with robust problem-solving capabilities
  • Ability to work effectively in a fast-paced, dynamic environment

Responsibilities

  • Act as the main contact for structuring and approving non-standard deals and ensuring compliance
  • Collaborate with sales teams to enhance deal terms for revenue optimization
  • Offer expertise on pricing strategies, discounts, and contract structures
  • Facilitate approvals for complex deals and ensure contracts are executed promptly
  • Identify and recommend improvements for deal desk operations
  • Handle sensitive and confidential information with care
  • Provide flexible support to Revenue Operations teams during high-volume periods

Benefits

  • Comprehensive benefits package supporting health and financial security
  • Flexible working arrangements with a hybrid model
  • Regular in-office presence to foster team collaboration
  • Opportunities for professional development through various training programs
Full Job Description
Description:

Position Summary:

Job Summary: The Senior Sales Ops Analyst is part of the Revenue Operations Organization in sales-facing role responsible for facilitating commercial transactions from quote to booking. This position serves as the subject matter expert on deal structuring, pricing strategy, and contractual negotiations, and contractual compliance. The Senior Sales Ops Analyst will partner cross-functionally with Sales, Legal, Finance, and Product to accelerate deal velocity, minimize risk, maximize revenue, and ensure operational excellence.

Essential Responsibilities / Duties

  • Serve as the primary point of contact for structuring, reviewing, and approving non-standard deals, ensuring compliance with pricing policies and internal governance.
  • Collaborate with sales teams to optimize deal terms and maximize revenue while minimizing risks.
  • Provide guidance on pricing strategies, discounting, and contract structures to meet customer needs.
  • Facilitate approvals for complex deals and ensure timely execution of contracts.
  • Identify process inefficiencies and recommend improvements to streamline deal desk operations.
  • Demonstrate a continuous ability to work with sensitive and confidential information
  • Serve as an additional flex resource to Revenue Operations teams to manage high volumes


Minimum Requirements

  • Bachelor's degree and a minimum of 5 years of relevant experience; Juris Doctorate a plus.
  • Strong familiarity with subscription-based pricing models and contract structures.
  • Experience in working cross-functionally with sales, legal, finance, and operations teams.
  • Proven competence with Microsoft Office (e.g., Word, PowerPoint, Outlook), redlining experience required.
  • Clear, concise, and confident communicator (verbal, non-verbal, written) with excellent organizational skills.
  • Detail-oriented with strong problem-solving skills.
  • Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment


Preferred Experience
  • Knowledge of pricing tools, CPQ (Configure, Price, Quote) solutions, or other sales enablement platforms.
  • Experience with Salesforce


Location:

This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office (2 days a week in office)

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $76,700 - 118,900. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

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