Ibotta

Senior Sales Operations Analyst

Ibotta$92K — $107K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Sales Operations or a related analytical role
  • Strong experience in administering sales commissions and handling sensitive compensation data
  • Advanced proficiency in Excel/Google Sheets, including complex functions
  • Hands-on experience with Salesforce CRM and translating data into dashboards
  • Experience with a business intelligence visualization tool like Looker or Tableau
  • Excellent communication skills to translate data into business narratives
  • High attention to detail with the ability to manage multiple deadlines

Responsibilities

  • Calculate and manage accurate sales commission payouts monthly and quarterly
  • Build commission models in Excel and oversee an incentive compensation platform
  • Collaborate with Finance on commission accruals and compensation alignment
  • Resolve commission disputes and serve as the primary contact for sales inquiries
  • Lead quota-setting processes using data on market potential and performance
  • Deliver weekly pipeline and forecast reports, providing insights to executives
  • Highlight pipeline health trends and recommend actionable improvements

Benefits

  • Relocation bonus for candidates moving to Denver
  • Flexible time off policy
  • Comprehensive benefits package including medical, dental, and vision
  • Employee Stock Purchase Program with company stock options
  • 401k matching and retirement savings plans
  • Office perks such as paid parking and occasional meals
Full Job Description
We are looking for a Senior Sales Operations Analyst to join our Sales Operations team. In this role, you will be the analytical backbone of our sales organization - owning commission calculations, building quota models, and delivering the pipeline visibility our GTM leadership needs to make confident decisions. You will work cross-functionally with Sales, Finance, and Sales Operations to design and scale the processes that drive predictable, efficient growth.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

What you will be doing:
  • Calculate and administer monthly and quarterly sales commission payouts accurately and on schedule
  • Build and maintain commission models in Excel and administer a dedicated incentive compensation platform (e.g., Captivate IQ, Xactly, Spiff)
  • Partner with Finance to ensure commissions are accrued correctly and align with compensation plan terms
  • Investigate and resolve commission disputes; serve as the primary point of contact for rep questions
  • Lead quota-setting processes, factoring in market potential, historical performance, and hiring plans
  • Own weekly pipeline and forecast reporting for all sales segments; deliver insights to VP-level stakeholders
  • Build and maintain dashboards in Salesforce, Looker
  • Identify pipeline health trends - coverage ratios, stage conversion rates, velocity, and deal slippage - and surface actionable insights
  • Partner with sales managers on call prep and forecast hygiene, drive CRM data quality initiatives
  • Develop and refine statistical forecasting models to increase accuracy and reduce cycle time
  • Analyze rep and segment productivity metrics (ramp time, activity benchmarks, win rates) and recommend operational improvements
  • Support territory design and account segmentation projects
  • Translate complex data findings into clear, executive-ready presentations and narratives
  • Model the impact of headcount changes, territory realignments, and plan design variations on overall attainment
  • Support annual and mid-year planning cycles by providing scenario analyses for sales leadership and Finance
  • Track quota vs. attainment throughout the year and flag early risks or opportunities
  • Embrace and uphold Ibotta's Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere


What we are looking for:
  • 5+ years of experience in Sales Operations, Revenue Operations, or a closely related analytical role
  • Proven track record administering sales commissions and handling sensitive compensation data with discretion
  • Strong quota modeling experience, including territory planning and attainment analysis
  • Advanced proficiency in Excel / Google Sheets (complex formulas, pivot tables, scenario modeling)
  • Hands-on experience with Salesforce CRM; ability to write and interpret SFDC reports and dashboards
  • Experience with at least one BI or visualization tool (Tableau, Looker, Power BI, or similar)
  • Excellent communication skills - able to distill complex analyses into clear business narratives
  • High attention to detail and comfort managing multiple deadlines simultaneously
  • Experience administering an incentive compensation management (ICM) platform such as CaptivateIQ, Everstage, or Spiff
  • Familiarity with SQL for ad hoc data extraction and manipulation is preferred
  • Experience with statistical or predictive forecasting models is preferred
  • Exposure to CPQ tools or sales methodology frameworks (MEDDIC, SPICED, etc.) is preferred


Additional Details:
  • This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.
  • Base compensation range: $92,000 - $107,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Applicants are accepted until the position is filled.
  • For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.


Recruiting Agency Notice
Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.

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About Ibotta

Ibotta is a mobile app that allows users to earn cash back on purchases made at participating retailers. The app was founded in 2011 and has since grown to become one of the most popular shopping apps in the United States. Ibotta partners with over 1,500 retailers, including Walmart, Target, and Amazon, to offer users cash back on their purchases. The company has raised over $85 million in funding and has been recognized as one of the fastest-growing companies in the country by Inc. Magazine.
Learn more about Ibotta
Size
500 employees
Industry
Founded
2011

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