Columbia Hospitality

Senior Sales Manager | The SOMM Hotel & Spa

Columbia Hospitality$105K — $147K *
Lima, NY 14485In-Person
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 5 years of hospitality sales experience required.
  • Extensive knowledge in sales and event management with strong negotiation skills.
  • Proven track record of generating new business through proactive efforts.
  • Strong interpersonal skills including relationship-building and time management.
  • Technical proficiency in Microsoft Office; knowledge of hospitality sales platforms is a plus.
  • Demonstrated ability to present to senior management and clients effectively.

Responsibilities

  • Generate new business opportunities through proactive sales efforts and relationship development.
  • Dedicate time to cold calling, networking, and outside sales appointments.
  • Develop and implement sales plans to achieve revenue goals and maximize market share.
  • Maintain accurate records of sales activities and client contacts in the database.
  • Participate in industry events and facilitate site inspections and client presentations.
  • Respond to inbound RFPs within 24 hours and negotiate contracts efficiently.
  • Collaborate with all departments to ensure a seamless experience for clients.

Benefits

  • Cellphone allowance provided.
  • Paid time off to ensure work-life balance.
  • 401K matching plan to enhance retirement savings.
  • Comprehensive benefits package including medical, dental, and vision.
  • Discounted lodging, dining, spa, golf, and retail experiences.
  • Access to employee assistance program and wellness resources.
  • Opportunities for professional growth through an online learning platform.
Full Job Description
Senior Sales Manager | The SOMM Hotel & Spa

The Perks

*Eligibility of perks is dependent upon job status
  • Salary: $105,000 base, up to $147,000 after incentives under current incentive program
  • Incentive eligible
  • Cellphone Allowance
  • Paid Time Off (Because Balance Matters)
  • 401K Match (Free Money)
  • Values Based Culture (#OMGLIFE)
  • Benefits - Medical, Dental, Vision, Disability Coverage
  • Company Contributed HSA/FSA Plan
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • Company Sponsored Life Insurance Policies
  • Employee Assistance Program
  • Team Member Outings
  • Diverse Work Group
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Ability to Climb the Ladder
  • Online Learning Platform to Help You Grow!


The Brass Tacks

Sales
  • Through proactive sales efforts, networking, and relationship development, this position is responsible for generating new business opportunities. This role is designed for a proactive "hunter" who enjoys uncovering new opportunities and building meaningful relationships.
  • Dedicate the majority of selling time to proactive business development, including cold calling, outside sales appointments, networking events, referrals, and strategic prospecting.
  • This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets.
  • Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database.
  • Reports weekly progress against proactive selling metrics including prospecting activity, outside sales appointments, networking, lead generation, site inspections, proposals, and new business production.
  • Solicit and secure new business through outside sales calls, prospecting campaigns, referrals, networking, community involvement, and strategic relationship building.
  • Participate in trade shows, promotional events, and industry events.
  • Conduct site inspections and client presentations.
  • Responds to inbound RFP's (requests for proposals) within 24 hours.
  • Knowledgeable with client negotiations, closing tactics, and contractual language.
  • Differentiate from the competition and bring value to potential customers.
  • Implement sales plan based on demand segments to maximize market share.
  • Creates a seamless experience for the client from sales to event management.


General
  • Achieves assigned goals and objectives.
  • Maximize efficiencies for time management and productivity.
  • Responsible for forecasting revenue of assigned groups.
  • Develops and maintains favorable working relationships and open communication with all departments.
  • Establishes and maintains positive, professional relationships with clients.
  • Complies with accounting standards (deposits, direct billing, and pre-payment).
  • Confirms accurate revenue posting and client billing.
  • Develop a full working knowledge of all applicable standards, policies and procedures.
  • Attends required meetings.
  • Achieves client sentiment goals.
  • Must adhere to Columbia Hospitality Policies and Procedures.


Additional job functions may be assigned based on the property's business needs as determined by the General Manager and Seattle Support Center Leadership.

The Nitty Gritty
  • Minimum of 5 years of hospitality sales experience.
  • Possess extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills.
  • Demonstrated success generating new business through proactive prospecting and relationship development.
  • Naturally curious with the ability to identify opportunities others overlook and turn introductions into lasting business partnerships.
  • Comfortable spending significant time outside the office meeting clients, attending networking events, entertaining prospects, and representing the hotel within the community.
  • Attention to detail with the ability to accurately read/write business correspondence effectively.
  • Ability to think creatively and develop innovative solutions or approaches.
  • Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results.
  • Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building.
  • Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages.
  • Analytical mindset and can utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision-making.
  • Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus.
  • Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments.
  • Has strong business acumen and the ability to read a profit & loss statement.
  • Can present to senior management and clients in a clear and concise manner.
  • Ability to travel (including air or car, hotel overnight stays, and client entertainment.)


The Fine Print

Where you'll work:

In the new heart of Woodinville the beauty of the Pacific Northwest meets its newest destination, The SOMM Hotel and Spa. The SOMM is set to be the centerpiece of a 20-acre master-planned development in Woodinville, Washington.

The SOMM Hotel and Spa is a 164-room luxury hotel that will offer a blend of upscale accommodations and amenities. The project is part of Harvest, a town square-style development that will house nearly 100,000 square feet of restaurants, bars, wine-tasting rooms, and recreation. It also includes hundreds of apartments and townhouses, making it a comprehensive destination in its own right.

The hotel itself is designed to be a haven of comfort and indulgence. It features a signature restaurant, rooftop bar, 10,000 sq ft of meeting spaces, and a 5,661-square-foot spa. Additionally, there will be 9,000 square feet of retail space that will complement the hotel's offerings. This retail section is expected to include wine-tasting rooms, restaurants, and other facilities.

About Columbia Hospitality

Columbia Hospitality is a hospitality management and consulting company based in Seattle, Washington. The company was founded in 1995 by John Oppenheimer and has since grown to manage over 35 hotels, resorts, and conference centers in the United States. Columbia Hospitality provides a range of services including hotel management, food and beverage management, and event planning. The company has been recognized for its excellence in hospitality by numerous organizations, including Condé Nast Traveler and Travel + Leisure.
Learn more about Columbia Hospitality
Size
2,000 employees
Industry

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