Who we are looking for:

We are seeking an experienced Senior Sales Executive (Financial) with deep knowledge of the Customer Communications Management (CCM) industry. Your expertise enables you to operate as a trusted advisor, using your knowledge to understand customers' business needs, address their challenges, and offer effective solutions.

As a natural hunter with an entrepreneurial mindset, you will take ownership and collaborate closely with teams across the company to shape the sales strategy. You will be instrumental in driving our ambitious growth goals by building pipelines and closing direct customers as well as working opportunities via relationships with established channel partners. This role offers the freedom to dive in, make a tangible impact, and be a driving force behind a rapidly growing and impactful platform.

What you will get to do:

• Develop and execute sales strategies to drive growth by identifying, pursuing, and closing high-value deals with new customers and partner accounts, while building strong, lasting relationships with key stakeholders, including C-level executives
• Collaborate with cross-functional teams (Marketing, Product, Customer Success) to ensure smooth onboarding, customer satisfaction, and alignment with market needs
• Own the full sales cycle from lead generation to contract negotiation and closing, ensuring effective relationship-building and customer engagement
• Apply a rigorous sales process to align solutions with customer business initiatives, painting a compelling vision for prospects and delivering tailored demonstrations
• Prepare and present proposals, license agreements, and statements of work, while maintaining ongoing relationships with customer advocates, champions through key stakeholders and executive alignment
• Contribute to the go-to-market strategy by providing field insights, assisting with marketing campaigns and events, and supporting internal partners to execute successful initiatives
• Manage post-sale activities, including supporting Customer Care and Accounting teams to assist with any customer concerns
• Meet or exceed sales quota targets annually, demonstrating a commitment to delivering strong results

What you'll need to succeed:

Knowledge and Skills:

• Demonstrated drive and relentless pursuit of success, consistently achieving or surpassing sales targets, with extensive experience in both channel and direct sales
• A natural hunter with an entrepreneurial spirit, constantly seeking new opportunities and innovative approaches to drive business growth
• Ready to take ownership and drive key business decisions, eager to roll up your sleeves, dive into the details, and lead by example
• Persuasive communication, negotiation, and interpersonal skills, with the ability to build trust and influence at all levels
• Proficient in utilizing sales tools such as Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Gong to identify and track prospective customers, with the ability to ensure accurate and timely updates in Salesforce CRM

Education and Qualifications:

• Bachelor's degree in business, marketing, or other related focus or equivalent experience
• REQUIRED 4+ years demonstrated success in customer communications management (CCM) platform sales
• 5+ years of full cycle sales experience selling software or cloud-based applications within financial services industry
• Demonstrated experience in the Software as a Service (SaaS) industry, with a strong understanding of SaaS business models, customer lifecycle management, and best practices for driving customer engagement and retention
• Proven record of leading new business growth

Worksite Location: This is a remote role. Candidates must be based in the United States. Regular travel is expected for partner meetings, business reviews, industry events, and company gatherings.

MHC Comprehensive Benefits Package

We offer a robust benefits package designed to support the well-being and financial security of our employees.

Our Benefits Include:

• Workplace Flexibility
• 401(k) Plan: Deferred and Roth options available to help you save for retirement, with a generous employer match of 50% up to maximum of 4.5% of gross pay.
• Medical Plans: Comprehensive co-pay or HSA coverage options to keep you and your family healthy.
• Dental and Vision Plans: Access to a large network of providers for dental and vision health.
• Daycare and Medical FSA/HSA: Save on eligible daycare and healthcare expenses with our flexible spending and health savings account plans.
• Group Term Life Insurance: Coverage of $50,000 to provide peace of mind.
• Generous Paid Time Off (PTO) Policies: Ample time to relax and recharge.
• Employee Assistance Program (EAP): Support for personal and professional challenges.

Voluntary Benefits Available:

• Additional Life Insurance
• Critical Illness Insurance
• Accident, Cancer & Hospital Indemnity Insurance
• Legal/ID Shield
• Pet Insurance

Parental Leave:

If your state offers a paid family or medical leave program, you will have access to those benefits. For employees in states without a state program, we offer:

• Four weeks of paid paternity leave, available after one year of employment, with partial eligibility beginning at six months.
• Twelve weeks of paid leave for the birth parent, eligibility rules apply.

This role is not eligible for visa sponsorship.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

While we may use AI tools to support parts of our hiring process, applicants and candidates may not use AI tools (such as chatbots, writing assistants, or real-time response generators etc.) to complete application materials, assessments, or interviews. Responses should reflect your own knowledge, skills, and communication style. If our review indicates that AI was used in a manner inconsistent with this expectation, we will not move forward with your candidacy.