Datadog

Senior Sales Engineer - Majors (West)

Datadog$149K — $198K *
US-AnywhereRemote in California City, CA
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Sales Engineering or a technical customer-facing role
  • Strong skills in influencing communication across technical and executive audiences
  • Advanced knowledge of public cloud platforms (AWS, Azure, GCP) and observability tools
  • Proficient in conveying technical concepts to various audiences
  • Consultative approach to problem-solving and customer engagement
  • Experience managing multiple priorities in a fast-paced setting
  • Mentoring experience or involvement in team enablement initiatives
  • Familiarity with AI tooling and its scalable application

Responsibilities

  • Lead technical strategy throughout the sales process in partnership with Account Executives
  • Conduct customer discovery to identify technical challenges and business objectives
  • Deliver impactful product demonstrations and technical workshops to diverse audiences
  • Take full ownership of technical evaluations and maintain accountability for the process
  • Cultivate technical champions within multi-stakeholder environments
  • Influence product development with insights from field experiences
  • Ensure accurate documentation of activity and customer interactions
  • Identify and resolve technical blockers proactively across teams

Benefits

  • Comprehensive onboarding program
  • Global benefits package and inclusive company culture
  • Mentorship program for networking
  • Stock equity options and employee stock purchase program
  • Opportunities for continuous learning and career advancement
Full Job Description
As a Senior Enterprise Sales Engineer, you'll serve as a trusted technical advisor and strategic partner to both customers and Sales. You'll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities.

This role goes beyond delivering demos - you'll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts.

What You'll Do:
  • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes
  • Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
  • Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
  • Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle
  • Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
  • Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
  • Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
  • Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Who You Are:
  • 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Skilled at influencing and adapting communication across technical, business, and executive audiences
  • Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • A consultative, outcome - oriented approach to problem-solving and customer engagement
  • Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment
  • Experience mentoring peers or contributing to team enablement initiatives
  • Demonstrated capability of utilizing AI tooling and scaling it
  • Growth mindset of embracing change and being curious
  • Willingness to travel as needed to support customer engagements

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$149,000-$198,000 USD

About Datadog

Datadog is a monitoring and analytics platform for cloud-scale infrastructure and applications. The company was founded in 2010 by Olivier Pomel and Alexis Lê-Quôc and is headquartered in New York City. Datadog's platform assists organizations in improving agility, increasing efficiency, and providing end-to-end visibility across dynamic or high-scale infrastructures. The company's SaaS-based data analytics platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of customers' entire technology stack. Datadog's customers include Airbnb, Twilio, and The Washington Post.
Learn more about Datadog
Size
3,200 employees
Market Cap
$22.5 billion
Industry
Net Income
-$24.5 million
Founded
2010
Revenue
$603.4 million
NASDAQ

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