Why this role is on the menuEversight, part of Instacart, is building next-generation data insights and analytics platforms that help leading CPGs & Retailers make smarter, faster decisions across pricing, promotions, retail media, and omni-commerce. We9re hiring a Senior Revenue Operations Manager to build and run end-to-end revenue operations across our Commercial organization (Sales and Customer Success), spanning both CPG and Retail. This is a build-and-own role, not a request-response one: you9ll identify what the business needs before it9s escalated to you, bring a recommendation, and drive it to completion. You9ll report directly to the Director of Sales Capabilities & Strategy, with broad latitude to design process, own reporting, and act as a trusted partner to commercial leadership across Eversight Sales, Customer Success, and Product, along with cross functional partners like Strategic Finance, Commercial Partnerships and Brand Partnerships.
What you9ll cook up in your first year- Standardized reporting and forecasting models live across CPG and Retail, giving commercial leadership one clear view of pipeline, renewals, and customer health
- Dashboards built and adopted across Sales and Customer Success that leadership actually uses to make decisions, tracking pipeline, renewal rate, expansion, and churn risk
- Operational gaps identified and fixed before anyone had to ask, each tied to a measurable improvement in forecast accuracy, data integrity, or process efficiency
- AI tools, agents, and workflow automations built and shipped that eliminate recurring reporting and data cleanup work, cutting manual operational overhead across the commercial org
- Trusted operational relationships built across every team you touch, with clean handoffs and no surprises
- Process documentation and standardized frameworks built as you go, not bolted on after the fact
The secret ingredients we9re looking forMust-have pantry staples (Minimum Qualifications)- Bachelor9s degree in Business, Analytics, Statistics, or related field
- 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company; experience in CPG, Retail, or trade promotion/pricing analytics highly preferred
- Proven ability to analyze and interpret complex data sets to deliver actionable insight
- Fluent in using AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup, as a core part of how you operate rather than an occasional add-on
- Experience with SQL and Tableau
- Exceptional verbal and written communication skills, with the ability to present findings to leadership
- Demonstrated ability to identify challenges, prioritize solutions, and execute improvements independently
- Adept at working cross-functionally with a focus on aligning multiple stakeholders toward shared goals
- A self-starter able to operate independently in a fast-paced environment
Optional garnishes (Preferred Qualifications)- MBA
- Working knowledge of Salesforce and Planhat (or comparable CS platform)
- Understanding of the CPG trade promotion, pricing, and revenue growth management landscape
- Understanding of the Retail Merchandising landscape
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$140,000-$147,500 CAD
