YOUR RESPONSIBILITIES - Demand Planning & Food Ordering: You anticipate consumption across clients, weekdays and seasons, and translate it into precise supplier ordering, backed by our own forecasting models. Every forecast sits between an empty fridge and food thrown away, and moving that balance is the single biggest lever we have on both customer satisfaction and margin.
- Stocking & Allocation: You run the daily allocation of fresh and non-fresh products across all fridges through our stocking tool. The process is automated, the judgment is not: you supervise the outcomes, intervene where needed, and stay closer to our customers than any dashboard could bring you.
- Pricing & Promotions: You own pricing and promotions across our entire food range, and the revenue they drive, using both deliberately to grow consumption and strengthen profitability.
- Assortment & Category Insights: You understand why a product performs at one client and not at another, tailor each fridge's assortment accordingly, and feed those insights back to our Food team to shape future products.
- Commercial Partnership: You turn client feedback from our account managers into concrete assortment and stocking decisions, and you act decisively when a client is at risk.
YOUR PROFILE - You have 5+ years in demand planning, category management, revenue growth management, or a similar analytical-commercial role, and you have owned the numbers rather than reported on them.
- You are commercially minded: you think in customer satisfaction, margin, and growth, and you can defend your numbers at executive level.
- You have strong analytical skills and turn data into decisions
- You are a doer who sets the direction and executes it, and you thrive in a start-up still building its processes.
- You have a passion for good food and believe office workers deserve a better lunch, every day.
YOU WILL BE MEASURED BY- Adoption: How many people at each client actually eat with FELFEL, day after day. Your success shows up in a growing share of employees opening the fridge.
- Food waste: Fresh food is our promise and our biggest responsibility. You keep waste low without leaving customers in front of an empty shelf.
- Food profitability after waste: The true bottom line of your work: what our food business earns once waste is accounted for. You own this number end to end.
OUR BENEFITS- Plenty of delicious food from our own FELFEL fridge
- Exceptional Italian coffee and a selection of fine teas
- Central Flatiron office and Brooklyn location, surrounded by NYC's best culinary inspiration
- 20 days of PTO + 10 holidays (some flexible)
- Comprehensive healthcare options
- 401k options
- Paid parental leave
*Benefits may evolve over time - this reflects what we currently offer.
APPLY NOWReady to apply? If this sounds like the perfect role, we can't wait to hear from you! Start: As soon as possible
Employment level: Full-Time, overtime exempt (part-time considered)
Pay: The pay for this role is between $120,000 - 150,000/Year
Location: New York City
