OverviewTeleWorld Solutions is seeking a Senior Revenue Analyst for our team! The Senior Revenue Analyst is a key member of the Finance team responsible for strengthening the company’s order-to-cash process, revenue visibility, billing accuracy, and accounts receivable performance. The position partners with Accounting, Sales, Operations, and project teams to ensure revenue and related customer balances are accurately supported, analyzed, reported, and collected. The role reports directly to the Finance Manage.
Responsibilities
Revenue Operations and Analysis
- Analyze monthly revenue results, trends, backlog, and variances against budget, forecast, and prior periods.
- Support revenue recognition activities in accordance with company policy and ASC 606, including contract and milestone review, accrual support, and analytical validation.
- Maintain revenue schedules, customer and project reporting, and supporting documentation for management and audit review.
- Coordinate with project and operations teams to validate purchase orders, contractual milestones, deliverables, and revenue-related data.
Billing, Accounts Receivable, and Collections
- Oversee the completeness, accuracy, and timely issuance of customer invoices across multiple billing cycles and customer platforms.
- Monitor accounts receivable aging, unapplied cash, billing holds, deductions, and customer disputes; drive timely resolution with internal and external stakeholders.
- Lead collection follow-up, document customer commitments, recommend escalation actions, and provide cash collection outlooks.
- Prepare AR and collection metrics, including aging trends, past-due exposure, dispute status, and DSO-related reporting.
- Support management’s assessment of expected credit losses and bad debt reserves by providing customer-specific collection facts and aging analysis.
Forecasting, Reporting, and Close Support
- Prepare and update revenue and cash collection forecasts using customer, project, and billing data.
- Produce monthly revenue dashboards, management schedules, variance explanations, and executive-ready insights.
- Support month-end close through revenue and AR reconciliations, accrual support, fluctuation analysis, and issue follow-up.
- Partner with Accounting to maintain clear ownership, timely handoffs, and consistent reconciliation between operational systems and the general ledger.
Process Improvement and Controls
- Identify opportunities to standardize, automate, and strengthen billing, revenue, AR, and reporting workflows.
- Maintain documented procedures, control evidence, and audit-ready support for assigned processes.
- Support ERP and reporting-system enhancements, including data validation, user acceptance testing, and post-implementation review.
- Promote data quality, segregation of duties, and disciplined follow-up across the order-to-cash cycle.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field.
- Three or more years of progressive experience in revenue analysis, billing, accounts receivable, financial analysis, or a combination of these areas.
- Working knowledge of revenue recognition (ASC606), the order-to-cash cycle, customer invoicing, collections, and account reconciliations.
- Advanced Microsoft Excel skills, including pivot tables, lookup and index functions, complex formulas, and large-data analysis.
- Minimum of three years of hands-on experience using NetSuite.
- Strong analytical judgment, attention to detail, organization, and ability to manage multiple deadlines independently.
- Clear written and verbal communication skills, including the ability to explain financial issues to non-finance stakeholders.
Qualifications
Preferred Qualifications
- Experience in telecommunications, engineering services, professional services, staffing (government contracting is a plus).
- Practical knowledge of ASC 606 and experience supporting external audits.
- Experience with NetSuite, Salesforce, Power BI, and business-intelligence platforms.
- Experience resolving complex customer billing disputes and supporting collection escalations.
- CPA, CMA, MBA, or progress toward a relevant professional credential.
Core Competencies
- Financial Analysis Revenue & AR Ownership
- Cross-Functional Partnership
- Process Improvement
- Accuracy & Controls
- Business Communication
- Prioritization Systems & Data Fluency
Success Measures
- Timely and accurate customer billing with complete supporting documentation.
- Improved visibility and disciplined follow-up on AR aging, disputes, and collections.
- Accurate and well-supported revenue forecasts, reconciliations, and variance explanations.
- Consistent completion of assigned month-end close activities and audit requests.
- Measurable improvements in data quality, reporting efficiency, and order-to-cash controls.
Working Relationships and Scope
This role operates within the Finance team and reports directly to the Finance Manager. It works closely with the Accounting Manager to coordinate month-end close, general-ledger reconciliation, audit support, and control requirements. The role also partners with Sales, Operations, Project Management, and customers on billing, purchase-order, milestone, dispute, and collection matters. The position is an individual-contributor role with the potential to expand as business needs evolve.
Join Our Veteran-Friendly Team:
Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.