Location:
127 Public Square, Cleveland Ohio

A Senior Relationship Manager (SRM) is responsible for sourcing new client relationships, managing existing client relationships, and working with deal teams to underwrite, structure and document new credit opportunities. SRMs manage a portfolio of relationships with primary responsibility for managing risks, driving revenue and serving as the client's primary contact within IREG. SRMs work closely with product partners such as the Commercial Mortgage Group, Real Estate Syndications, Real Estate Investment Banking and Enterprise Commercial Payments (cash management) to generate diversified income across relationships. This role will also work closely with Credit Risk Management to ensure appropriate risk underwriting, reporting and monitoring of the credit extended to clients within IREG.

THIS OPPORTUNITY PROVIDES YOU:
• Opportunity to be part of a team that is a market-leader in the institutional real estate sector, maintains deep, long-term relationships with its clients, and values teamwork and collaboration.
• Competitive base salary + discretionary bonus
• Generous benefits - including, 401(k) matching (dollar-for-dollar up to 7%), PTO, a Lifestyle Spending Account in support of employees' health, well-being and financial wellness, tuition reimbursement and much more.
• Collaboration with internal product partners throughout the organization which broadens the SRMs ability to drive revenue.
• Opportunity to work closely, oftentimes as the client's lead bank, with some of the largest REITs and Private Equity firms in the United States.

ESSENTIAL JOB FUNCTIONS:
• Work closely with other IREG teammates to provide prospects and clients creative solutions to efficiently finance their real estate portfolio/business.
• Develop and maintain close client relationships and provide balance sheet lending and off-balance sheet financing options that fit within the bank's risk tolerance.
• Maintain direct contact with clients to synthesize portfolio financial data and assess risks of extending structured credit products to solve clients' financing needs.
• Lead internal deal teams, effectively and regularly communicating with other IREG teammates, internal product partners, borrowers, and prospects, with a focus towards continually developing client opportunities in the market.
• Mentor, coach and develop Relationship Managers, Analysts, and Associates on the team
• Lead sales and prospecting activities that align to the targeted growth strategies for the business.
• Work in the office most days is expected, and frequent travel may also be required.

REQUIRED QUALIFICATIONS:
• Bachelor's degree
• 6-10+ years of experience in commercial real estate and/or banking
• Strong analytical, organizational, written and verbal communication skills
• Computer literate with proficiency in Word, Excel, and PowerPoint
• Experience using AI tools to support real estate underwriting, market research, credit analysis, financial modeling, and investment memorandum preparation
• Demonstrated leadership and teamwork
• Highly motivated, self-directed, and strong work ethic
• Strong sales and analytical skills

PREFERRED QUALIFICATIONS:
• Degree or class work in finance, accounting, commercial real estate, or economics
• Financial modeling coursework or experience
• Experience transacting/banking with institutional real estate companies including REITs and Real Estate Private Equity Funds
• Successful history of managing client relationships, cultivating and on-boarding prospects and generating revenue

CORE COMPETENCIES:
• Strong communication skills
• Effective time management
• Intellectual curiosity
• Critical thinking
• Team player
• Synthesize/interpret information
• Financial acumen
• Integrity
• Competitive drive
• Client focused

COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/30/2026