SUMMARYThe Senior Regional Payroll Analyst has a key role in delivering world-class payroll support and services to contribute to an outstanding employee experience.
Americas: United States, Canada, Mexico, Brazil, Colombia, Ecuador, Panama, Argentina, Chile
RESPONSIBILITIES- Lead and execute gross-to-net payroll processing activities for assigned Americas countries, ensuring accuracy, compliance, and timely delivery.
- Ensure compliance with applicable federal, state, and local payroll regulations.
- Perform detailed payroll audits, variance analysis, and reconciliation activities to ensure payroll accuracy and compliance with internal controls.
- Ensure compliance with payroll controls, SOX requirements, audit standards, and regional payroll policies.
- Maintain confidentiality and protect employee payroll data in accordance with company policies and applicable privacy regulations.
- Manage LOA transaction entry and employee inquiries related to the how and why the pay was calculated.
- Confirm accuracy of garnishment processing and compliance with legislation.
- Execute standard work for managing overpayments/repayments with stakeholder communication with regional policy.
- Develop, maintain, validate, and continuously improve standard work documentation for regional payroll processes.
- Lead continuous improvement initiatives, identify process inefficiencies, and support payroll harmonization and standardization efforts across the region.
- Process equity inclusions, relocation, imputed income, and other taxable inclusions
- Escalate payroll related issues, seek advice when faced with complex issues/problems and propose reasonable solutions.
- Partner with HR, Finance, Tax, Benefits, Total Rewards, and OpCo stakeholders to support payroll operations and resolve complex issues.
- Detailed knowledge and understanding of ADP GlobalView, Celergo and eTime
- Partner with payroll vendors and internal stakeholders to resolve complex payroll issues and ensure service delivery expectations are met.
- Support daily visual management to easily identify areas for improvement, control limits and additional opportunities for measurements to increase optimization.
- Support audits, reconciliations, and payroll related documentation.
- Calculate termination and deceased wage payments compliant with country legislations.
- Monitor and support employee escalations and inquiries.
- Payroll Tax Management
- Ability to run standard and create ad hoc reports.
- Manage and resolve payroll inquiries submitted through ServiceNow or designated case management systems, ensuring SLA compliance and exceptional employee support.
YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:- Strong analytical and problem-solving skills; ability to combine attention to detail with big picture perspective.
- Ability to comfortably speak to employees at all levels to support inquiries.
- Able to develop effective working relationships with various stakeholders.
- Excellent time management, ability to meet deadlines, and organizational skills.
- Experience working with ADP Global View, ADP Celergo and ADP eTime.
- Ability to deliver under tight deadlines, resourceful and solution oriented.
- Team player who is willing to pitch in and help wherever necessary.
- Thrives in a fast-paced environment and can operate with flexibility.
- Able to work independently with minimal supervision.
- Proven record of consistently meeting goals and objectives.
- Deep knowledge of regional payroll laws and regulations.
- Strong project skills with the ability to develop functional business requirements.
- Bachelor's degree in related field, preferred, with a strong understanding of payroll.
- Deep knowledge of regional payroll laws and regulations.
- Minimum (5) years' experience, including responsibility for multiple countries within the Americas region, in payroll shared service models preferably using ADP GlobalView, Celergo and eTime.
- Experience in processing payroll for multiple countries within the region.
- Strong analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Strong proficiency in MS Excel and Office tools.
- Strong communication skills and a customer-service mindset
- Additional language skills (Spanish or Portuguese) preferred
MINIMUM QUALIFICATIONS- Bachelor's degree in related field, preferred, with a strong understanding of payroll.
- Deep knowledge of regional payroll laws and regulations.
- Minimum (5) years' experience, including responsibility for multiple countries within the Americas region, in payroll shared service models preferably using ADP GlobalView, Celergo and eTime.
- Experience in processing payroll for multiple countries within the region.
- Strong analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Strong proficiency in MS Excel and Office tools.
- Strong communication skills and a customer-service mindset
- Additional language skills (Spanish or Portuguese) preferred
Bonus or EquityThis position is also eligible for bonus as part of the total compensation package.
Pay RangeThe salary range for this position (in local currency) is 76,700.00 - 128,100.00
