Senior Quality Assurance Analyst

Metrea Management LLC

$90K — $120K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of experience conducting quality audits in a commercial aviation environment
  • Strong knowledge of aviation quality standards including Part 121, Part 135, Part 145, AS9100, and ISO 9001
  • Proven ability to conduct both internal and external audits independently
  • Excellent analytical, investigative, and problem-solving skills
  • Strong written and verbal communication skills with ability to prepare comprehensive reports
  • Knowledge of aviation maintenance operations, flight operations, and ground support activities
  • Understanding of supplier management and vendor qualification processes

Responsibilities

  • Plan, conduct, and report on internal quality audits across all air mobility operations
  • Perform external supplier audits and evaluations to ensure vendor compliance with quality standards
  • Conduct comprehensive assessments of quality management systems, procedures, and processes
  • Evaluate compliance with applicable regulatory requirements
  • Lead audit activities for Safety Management System (SMS) and Quality Assurance Program (QAP) compliance
  • Prepare detailed audit reports with findings and recommendations
  • Coordinate with cross-functional teams to resolve audit findings and implement improvements

Benefits

  • Comprehensive medical plan options
  • HSA/FSA accounts
  • Dental and vision coverage
  • 6% employer 401(k) match
  • Fully paid parental leave for all new parents
  • Generous PTO
  • Life and disability insurance
  • Long-term and Short-term disability coverage
  • AD&D Coverage
  • Pet Insurance
  • Employee Assistance Program
  • Subsidized gym membership / plans through Wellhub
Full Job Description
Group Overview

Air Mobility Group (AIRMOB) is responsible for developing and delivering Metrea's aerial refueling (AAR) capabilities, ensuring the readiness and operational effectiveness of the tanker fleet. AIRMOB oversees fleet management, maintenance, and airworthiness, working to sustain and enhance refueling operations. It manages the integration of new processes and technologies, ensuring that tanker aircraft remain mission-ready through effective logistics, maintenance oversight, and regulatory compliance. By coordinating across various teams, AIRMOB ensures the fleet meets both current and future operational needs, supporting a range of specialized air mobility missions.

Position Summary

In this role, you will conduct comprehensive internal and external quality audits to ensure AIRMOB's aerial refueling operations meet commercial airline-level quality standards and regulatory requirements. You will perform detailed assessments of quality management systems, supplier evaluations, and compliance audits while supporting continuous improvement initiatives across air mobility operations. You will be successful if you are methodical, thorough in your assessments, and thrive in an environment where audit quality directly supports operational safety and airworthiness.

What You'll Do

  • Plan, conduct, and report on internal quality audits across all air mobility operations and support functions
  • Perform external supplier audits and evaluations to ensure vendor compliance with quality standards
  • Conduct comprehensive assessments of quality management systems, procedures, and processes
  • Evaluate compliance with Part 121, Part 135, Part 145, and other applicable regulatory requirements
  • Lead audit activities for Safety Management System (SMS) and Quality Assurance Program (QAP) compliance
  • Develop audit plans, checklists, and procedures based on regulatory standards and industry best practices
  • Interview personnel, review documentation, and observe operations to assess compliance and effectiveness
  • Prepare detailed audit reports with findings, recommendations, and corrective action requirements
  • Track and verify completion of corrective actions and follow-up activities
  • Support customer audits and regulatory inspections as subject matter experts
  • Maintain audit documentation and records in accordance with regulatory and company requirements
  • Coordinate with cross-functional teams to resolve audit findings and implement improvements
  • Provide training and guidance to personnel on audit processes and quality requirements
  • Support supplier qualification and ongoing supplier management programs
  • Assist in development and revision of quality procedures and work instructions


What You'll Bring

Must Haves

  • Minimum 5 years of experience conducting quality audits in a commercial aviation environment
  • Strong knowledge of aviation quality standards including Part 121, Part 135, Part 145, AS9100, and ISO 9001
  • Proven ability to conduct both internal and external audits independently
  • Excellent analytical, investigative, and problem-solving skills
  • Strong written and verbal communication skills with ability to prepare comprehensive reports
  • Knowledge of aviation maintenance operations, flight operations, and ground support activities
  • Understanding of supplier management and vendor qualification processes
  • Ability to travel for external audits and supplier evaluations


Nice to Haves

  • CASE (Coordinating Agency for Supplier Evaluation) Level 3 qualification
  • Part 121 or Part 135 air carrier auditing experience
  • Experience with Safety Management System (SMS) and Quality Assurance Program (QAP) auditing
  • Experience with audit management software and documentation systems
  • Professional auditing certifications (ASQ CQA, RABQSA, etc.)
  • A&P license or aviation technical background
  • Experience with multi-engine turbine aircraft operations
  • Knowledge of aerial refueling or specialized mission aircraft operations


Additional Eligibility Qualifications

  • Must be able to obtain and maintain DoD security clearance
  • Experience with experimental exhibition or special flight permit operations preferred
  • Experience with FAA oversight and regulatory compliance processes
  • Familiarity with DCMA requirements and military maintenance documentation standards a plus


Benefits

  • Comprehensive medical plan options
  • HSA/FSA accounts
  • Dental and vision coverage
  • 6% employer 401(k) match
  • Fully paid parental leave for all new parents
  • Generous PTO
  • Life and disability insurance
  • Long-term and Short-term disability coverage
  • AD&D Coverage
  • Pet Insurance
  • Employee Assistance Program
  • Subsidized gym membership / plans through Wellhub


Work Authorization / Security Clearance

Applicants must be legally authorized to work in the United States.

Position Type and Expected Hours of Work

This is a full-time position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.

Work Location

Mixed operational environment including flight line operations, office facilities, and occasional travel locations as required.

Work Environment

This position operates in diverse environments including active aircraft flight line operations, office settings, and various travel locations. Work involves exposure to aircraft maintenance operations, outdoor weather conditions, and industrial noise levels. Personal protective equipment is required when accessing operational areas. The role requires physical mobility to inspect aircraft systems, climb aircraft, and work in confined spaces. Travel to customer sites, vendor facilities, or other operational locations may be required.

Travel

Yes, as required.

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