SS&C Technologies

Senior Project Manager, Service Delivery

SS&C Technologies$120K — $170K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of software implementation experience in a client-facing role
  • 6-10 years of experience in the financial industry, preferably asset management
  • Proficient in project management tools with experience in complex Work Breakdown Structures
  • Strong communication and presentation skills for engaging diverse audiences
  • Familiarity with SS&C products is advantageous
  • Bachelor's degree in Computer Science, Finance, or related field
  • Professional certifications like PMP or PRINCE2 are desirable

Responsibilities

  • Lead and oversee all aspects of software implementation projects for clients
  • Ensure accountability for project scope, resources, milestones, and costs
  • Host workshops to align stakeholders and set clear project expectations
  • Develop project objectives collaboratively with clients and teams
  • Manage project execution to ensure timely and on-budget completion
  • Identify and mitigate project risks through strategic planning
  • Proactively seek opportunities for process improvement and best practices

Benefits

  • Opportunity to work in a key leadership role within the financial industry
  • Exposure to complex software implementation projects
  • Collaboration with cross-functional teams and clients
  • Professional development opportunities, including potential mentorship roles
  • Flexibility to work in a hybrid environment with some travel
Full Job Description
Job Description

Senior Project Manager, Service Delivery

Location(s): Toronto - Front Street Location

Status: Full time Permanent

What You Will Get To Do:
  • Lead and oversee all aspects of software implementation projects for SS&C clients
  • Be fully accountable for project scope, resource allocation, milestone achievement, and cost management
  • Leverage your expertise in project management methodologies, you will ensure that business requirements are met and proactively address any deviations from the project plan related to scope, resources, schedule, or budget.
  • Establish and maintain strong rapport with clients throughout the project lifecycle.
  • Host project workshops, including project initiation sessions, to align stakeholders and set clear expectations.
  • Manage clients' expectations and promptly address their concerns and feedback.
  • Review and define project objectives in collaboration with clients and internal teams.
  • Develop and establish project baselines, including scope, resources, schedule, and budget.
  • Track and manage project execution, ensuring activities are completed on time and within budget.
  • Collaborate with consultants and cross-functional teams (Managed Services, IT, R&D, etc.) to deliver successful project outcomes.
  • Identify, assess, and plan mitigation strategies for project risks.
  • Oversee change management processes, including documentation and approval of changes to scope, schedule, or resources.
  • Manage issue escalation and resolution to minimize project disruptions.
  • Effectively manage project resources, ensuring optimal allocation and utilization.
  • Work closely with consultants and other internal stakeholders to make collaborative decisions regarding project solutions.
  • Collaborate with multiple internal teams and external clients to deliver high-quality solutions.
  • Proactively identify opportunities for process improvement and contribute to the organization's best practices.


What You Will Bring:
  • 6-10 years of software implementation experience in a client-facing capacity.
  • 6-10 years of experience in the financial industry, preferably in asset management.
  • Demonstrated experience with project management tools and leading projects with complex Work Breakdown Structures (WBS).
  • Effective communication and presentation skills, with the ability to engage diverse audiences.
  • SS&C product knowledge is preferred.
  • Willingness to travel up to 10% as required by project needs.
  • Bachelor's degree in Computer Science, Finance, or a related field.
  • Professional certifications such as PMP or PRINCE2 are highly desirable.
  • Strong leadership, negotiation, and stakeholder management skills.
  • Experience mentoring junior staff or leading cross-functional teams.


No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $120,000 - $170,000 CAD

This job advertisement is for an existing vacancy which has been posted both internally and externally.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

About SS&C Technologies

SS&C Technologies is a provider of software products and software-enabled services to the financial services industry. The company's products and services are used by various financial institutions, including banks, hedge funds, private equity firms, and insurance companies. SS&C operates in three business segments: Institutional and Investment Management, Alternative Asset Management, and Insurance and Financial Services. The company was founded in 1986 and is headquartered in Windsor, Connecticut.
Learn more about SS&C Technologies
Size
24,900 employees
Market Cap
$13.1 billion
Industry
Net Income
$625.2 million
Founded
1986
5 Year Trend
+27.8%
Revenue
$4.6 billion
NASDAQ

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