Job Description

Senior Project Manager

We have an opportunity for a Senior Project Manager to join our Product Operations team in Santa Clara reporting to the Director, Product and Business Operations. In this pivotal role, you will oversee and manage multiple projects, ensuring they are completed on time and within high quality. Daily tasks will include planning project stages and assessing business implications, coordinating cross-functional teams, developing project plans, and communicating project status to stakeholders. You will also coordinate the work of others through both process creation and project management and be able to lead, communicate and organize effectively. Collaborating closely with Product Management, UX, Engineering/QA, Marketing, Finance, IT, Support and Pre-Sales teams, the Product Operations Team is responsible for driving the End-End operations in delivering the quality products in a timely manner across various programs.

Be a Contributor - What You'll Do

• Transform our current processes into interactive and user-friendly workflows and work with various stakeholders to identify and document the existing processes and associated workflows, analyze the gaps and areas for improvement
• Manage New Product Introduction projects for the larger Product Organization which would entail delivering quality products in a timely manner to the customers
• Lead the Launches of the NPI/New Initiatives by collaborating with various Go-To-Market(GTM) teams
• Use project management skills and leverage AI to keep the project on track and communicate the progress effectively with all stakeholder teams including executive management
• Lead projects with collaboration across geographic teams
• Demonstrate deeper knowledge of commonly used concepts, best practices and procedures associated with Program management and operations
• Works independently with minimal instructions provided, using discretion on the operational aspects to perform the functions of the job effectively

Be Prepared - What You Bring

• 8-10 years of experience in program/project management ideally in the networking and security industry
• Very strong working knowledge of Collaboration Tools like Atlassian/JIRA, Microsoft/Sharepoint, Teams etc
• Good understanding and development of AI Agentic tools is strongly preferred
• Desire to learn more about both business process Improvement, as well as project management; certifications in these fields can be pursued
• Passionate about evaluating, synthesizing, organizing information
• Excellent communication and interpersonal skills
• Ability to self-motivate and take responsibility for personal growth and development
• Desire to learn and a receptiveness to feedback and mentoring
• Bachelor's degree in Engineering, Business Administration or related field

Be Successful - Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months: Develop and maintain a deep understanding of the operational aspects of the company's products you manage, identify the cross-product dependencies and work with stakeholder teams in their resolution while expanding the knowledge of the other products. Deliver multiple Product Roadmap objectives, user stories, and scenarios that outline customer needs and product requirements. You will participate in collaborative and agile processes, be fully engaged in the Product Management, User Experience, Technical Marketing and other Customer-facing teams, while working with Engineering, Technical Program Management teams in owning the Product operations for End-End deliverables. You will have delivered multiple Product Increment releases.

One Year: Participate as a key contributor to the Operations team, help define the improvements in the processes, serve as a subject matter expert on the assigned areas of program management and be able to answer questions from any cross functional teams on the operational aspects of the Products. Participate and contribute to the Company-wide Employee Resource Groups, and any other Customer-oriented initiatives to be a more valuable part of organization

Belong- Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded - Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: $110,600 - 164,780 plus corporate bonus.

Ready to Be the Difference?

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