American Express

Senior Project Manager

American Express • $110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of professional experience, ideally in 360 campaign management project management.
  • Demonstrated experience managing budgets between $7MM and $10MM annually.
  • Proven track record of leading and mentoring junior PMs across multiple projects.
  • Strong knowledge of creative production methods including digital, print, and integrated campaigns.
  • Familiarity with project management tools such as Workfront.
  • Exceptional communication and presentation skills for senior stakeholders.
  • Must be eligible to work in the United States without visa sponsorship.

Responsibilities

  • Lead the end-to-end delivery of complex, integrated marketing programs with Director oversight.
  • Plan and deliver defined programs, coordinating various projects and teams for alignment and execution.
  • Provide day-to-day leadership and mentorship to junior PMs across projects.
  • Collaborate with cross-functional teams, including Account, Creative, Design, and Strategy, to meet project timelines.
  • Facilitate project discussions, offering recommendations to functional leads.
  • Conduct retrospectives to apply learnings for continuous improvement.
  • Oversee alignment discussions with internal teams and stakeholders to prepare for project kickoff.
  • Manage timelines, resources, and financial tracking using Workfront.
  • Create clear documentation and meeting notes to enhance project transparency.
  • Identify risks and recommend solutions; lead formal change management processes when necessary.

Benefits

  • Competitive base salaries and bonus incentives.
  • 6% company match on retirement savings plans.
  • Access to financial coaching and well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working arrangements, hybrid, onsite, or virtual depending on the role.
  • 20+ weeks of paid parental leave for all parents, regardless of gender.
  • Access to on-site wellness centers staffed with medical professionals (location-dependent).
  • Confidential counseling support through the Healthy Minds program.
  • Career development and training opportunities.
Full Job Description
Job Description

The Senior Project Manager is responsible for leading high-complexity creative marketing projects and defined programs within the OnBrand (OB) organization. This role drives end-to-end delivery of complex, integrated programs with Director oversight, while leading and mentoring junior PMs across workstreams and contributing to process improvements across teams. The role requires strong executive presence and visibility with senior OnBrand and Marketing Partner stakeholders.

Responsibilities

  • Mastery of the OB creative process; successfully leads end-to-end delivery of complex, integrated programs and projects with Director oversight.
  • Owns planning and delivery for defined programs, coordinating related projects and workstreams to ensure alignment and execution
  • Provides day-to-day leadership to junior PMs across assigned workstreams, ensuring clear ownership and coordinated execution
  • Partners with Account, Creative, Design, Dev, Production, and Strategy teams to execute projects on time
  • Leads project and program approach discussions and provides recommendations to functional leads
  • Leads retrospectives and applies learnings and best practices to improve future ways of working
  • Drives alignment conversations with internal teams and Marketing Partners (MPs) to ensure readiness for project kickoff and execution
  • Serves as a trusted partner to B40+ OnBrand leaders and MP stakeholders, providing clear visibility into status, risks, tradeoffs, and decisions
  • Expertly manages timelines, resourcing, and capacity in Workfront, including financial tracking, burn, and reporting
  • Produces clear, concise and actionable documentation and meeting notes
  • Proactively identifies risks and potential scope creep; assesses impacts to timeline, budget, and resources, recommends solutions, and leads the formal change management process when needed
  • Participates in annual planning and scoping, helping assess scope, timing, resources, dependencies, and budget needs
    Soft Skills
  • Strong organization and judgment; navigates ambiguity in a fast-paced environment by asking the right questions and finding a clear path forward
  • Connects the dots across projects, understanding key nuances, dependencies, and the bigger-picture business context
  • Builds strong relationships across the Enterprise, sets clear expectations, holds teams accountable, and adapts to find practical solutions that keep work moving forward
  • Communicates clearly and confidently with working teams and senior leaders, proactively surfacing risks and solutions
  • Mentors and empowers junior PMs to take ownership and grow their skills, supporting development through coaching and targeted opportunities


Qualifications

  • 7+ years of professional experience (360 campaign management PM experience preferred)
  • Experience managing $7MM-$10MM in total annual budget
  • Experience leading and mentoring junior PMs across multiple workstreams
  • Strong knowledge of creative production (digital, print, integrated campaigns)
  • Expertise in project management tools (e.g., Workfront)
  • Strong communication and presentation skills, with the ability to synthesize complex information for senior stakeholders
    Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.


About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

Similar Jobs

More Jobs at American Express

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Project Manager
    $100K — $125K *
    Codal
    Chicago, IL 60629 (Cook County)
  • Executive Producer - Live Events (Remote)
    $100K — $120K *
    Morley
    Michigan, ND 58259 (Nelson County)

Find similar Senior Project Manager jobs: