Applications Engineer, HVAC, to lead the planning, organization, and management of proposals, technical information, customer orders, and communications for our information technology (IT) and mechanical cooling solutions business. This key role acts as the primary liaison between our customers and CPSD throughout the entire life cycle. You will be the primary point of contact from the initial proposal through delivery and the transition to Service Management.
What You'll Do- Review RFQ information and collaborate with customers, vendors, and internal departments to prepare quotations that include specification compliance, pricing, Bill of Materials, cost-of-ownership documentation, drawings, scope of work, and procedures.
- Participate in contract and price negotiations with customers. Manage contract terms and pricing to achieve the division's sales plan.
- Develop and maintain customer relationships. Identify business opportunities with new and existing customers within CPSD.
- Develop, maintain, and monitor project plans specifying goals, scheduling, resource allocation, risk identification, and contingency plans. Ensure customer commitments are met, and project costs remain within budget.
- Provide technical application engineering support for internal and external customers.
- Provide technical support to other departments for on-site services as needed.
- Independently represent MEPPI in technical meetings, site walkthroughs, seminars, and presentations to promote IT and mechanical cooling products.
- Track and communicate project status, technical requirements, and customer information. Ensure order and customer documentation are stored and transferred in accordance with the MEPPI quality system.
- Identify and recommend proper application of products for customer solutions.
- Create, present, and review electrical, schematic, system, and mechanical drawings.
- Develop written and verbal communications to describe and promote IT cooling and mechanical products.
- Work with the management team and internal departments to identify and minimize MEPPI risks and exposures for customer and vendor orders.
- Work with internal departments to evaluate and mitigate order costs.
- Oversee factory witness tests, create and manage agenda, and lead customer communication.
- Identify and propose cost-saving opportunities and new product opportunities.
- Further the goals and positive, professional image of CPSD by conducting business with other MEPPI departments, visitors, and callers in a timely and cooperative manner.
What You BringEducation/Experience- Bachelor's degree in Mechanical Engineering
- 2+ years of experience with applications engineering and/or outside technical sales experience in IT or mechanical cooling, or equivalent education and experience.
Technical Expertise- Advanced knowledge of direct expansion and variable refrigerant flow cooling systems, chiller systems, and indoor computer room air conditioning (CRAC) and computer room air handling (CRAH) units.
Skills- Ability to read, understand, and create technical drawings and material.
- Advanced interpersonal, communication, and presentation skills required to communicate with customers, employees, and suppliers.
- Advanced computer skills, with emphasis on Microsoft Office products, CAD software, and ERP business systems.
What's in It for You?- Comprehensive Health Coverage: MEPPI covers 90% of medical, dental, and vision premiums.
- Retirement Security: 401(k) plan with company match.
- Paid Time Off: Vacation time, plus 12 paid holidays annually.
- Career Development: Professional training, certifications, and tuition assistance to grow your skills.
- Employee Benefits: Profit sharing and product/service discounts.
