Apple

Senior Program Manager, WorldWide Logistics Business Process Re-Engineering (BPR)

Apple$120K — $160K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Business, Computer Science, or related field required.
  • 8+ years of diverse supply chain management experience with specific expertise in logistics, fulfillment, transportation, or procurement.
  • Experience in driving supply chain process improvement using Six Sigma and Lean methodologies.
  • Proven track record in managing medium to large-scale projects (6-12 months).
  • Knowledge of systems implementation and development life cycles, including business process flow diagramming.
  • Proficiency with process modeling tools, MS Excel, and project planning tools.

Responsibilities

  • Conduct root cause and alternatives analysis to enhance supply chain capabilities.
  • Lead global cross-functional projects with a focus on process optimization and efficiency.
  • Develop and manage documentation, including project timelines, budgets, and resource allocation.
  • Collaborate with senior management to define and implement process and system improvements.
  • Analyze current processes and propose future business process changes.
  • Facilitate user testing and ensure technology solutions meet business requirements.
  • Provide oversight of global project portfolios and ensure project governance.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits and stock purchase options.
  • Tuition reimbursement for relevant education expenses.
  • Access to discounted Apple products and services.
  • Opportunity for discretionary bonuses or commission payments.
  • Potential for relocation assistance.
Full Job Description
As a Senior Program Manager within the Worldwide Business Process Engineering organization, you will work with a globally dispersed cross-functional team to conduct root cause and alternatives analysis to add new supply chain capability, drive process optimization, increased scale & efficiency, and minimize cost. You will prepare appropriate documentation including current state, value stream mapping, scenario & sensitivity testing, financial analysis, and business case development. You will oversee all aspects of project information including timelines, budgets, resource allocation, scope and definition, and provide oversight of a global portfolio of projects. Description You will have the ability to find opportunities and lead business process re-engineering efforts. You will also be responsible for leading medium to large size, global cross- functional projects, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, build customer loyalty, and drive revenue. This position requires you to work with senior management and global teams to define processes and system roadmaps and drive improvements of the organization. This effort is directly linked to our commercial strategy and needs to be forward-looking. This may include: • Understanding future strategies and directions to anticipate needs • Building Internal and external expertise driving best practice and innovation • Situation analysis and audit of current organization / process / data and systems • Gap analysis of As-Is vs. To-Be • Proposing and driving new solutions that may be implemented WW or addressing local processes • Develop metrics such as customer satisfaction, user acceptance, business impact, e.g. Apply analytical skills to help rationalize and inspire change. Essential Duties and Responsibilities: 1. Gather and synthesize detailed, global business requirements and design specifications. 2. Assess current processes. Develop and implement future business processes. 3. Serve as liaison to Operation teams to develop technology systems solutions (requirements, user testing, etc.) to support WW SOS initiatives. 4. Partners with key cross-functional partners to solicit customer and associate feedback to identify initiative improvement opportunities for implementation 5. Act as a liaison between the business teams and IS&T (Information Systems and Technology) to ensure that the business requirements are complete and met by the proposed technology solutions. 6. Drive the design, development, implementation and management of solutions for Customers. 7. Work with business leads to define and manage business process and technology roadmaps in support of long-term divisional strategies. 8. Implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership, and a customer-focused approach. 9. Provide functional subject matter expertise. 10. Manage complex projects to major milestones. Develop project justification proposals, business cases and return on investment estimates; obtain executive approval and funding. 11. Develop and maintain key project governance documentation to ensure the proper amount of structure is applied to enable project success. 12. Facilitate project related testing, roll-out, and post-mortem work. 13. Provide timely updates and elevate critical risks to project, management, and senior executive teams. Minimum Qualifications Bachelors degree required in Supply Chain, Business, Computer Science, or related field. 8+ years broad supply chain management exposure with expertise in a specific area to include logistics, fulfillment, transportation, global trade compliance, procurement or supply chain operations Experience driving supply chain process improvement / Kaizen, quality Six Sigma, and Lean efforts Experience planning, managing, and delivering medium (6-8 month) to large (8- 12+month) projects, including Brainstorming and requirements gathering. Proficient knowledge of systems implementation and development life cycles, including business process flow diagramming. Literacy with process modeling tools, MS Excel, and basic project planning tools Preferred Qualifications MBA is desired Proficient at leading multiple efforts simultaneously in a global company Proven ability to handle complexity, deadlines, and meet cost constraints Excellent verbal and written communication skills across project and management teams Ability to lead and enhance project team effectiveness

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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