Amazon

Senior Program Manager, US Upfronts , US Upfronts

Amazon$127K — $185K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine improvements
  • Proven ownership of program strategy and end-to-end delivery
  • 2+ years of experience driving process improvements (preferred)
  • Master's or MBA in related field (preferred)
  • Knowledge of general AI tools (preferred)
  • Experience with workforce development programs (preferred)

Responsibilities

  • Partner with leadership to enhance sales strategy and operations
  • Design components for successful agency sales engagements
  • Equip sales teams to operate strategically at every Upfront stage
  • Shape the long-term structure and mechanisms of the Upfront program
  • Drive an AI-first approach in agency sales and operations

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Mental health support and EAP services
  • Flexible spending accounts
  • Sign-on payments and restricted stock units (RSUs)
Full Job Description
We're seeking a sharp, strategic Senior Program Manager to architect the sales motion for agency Upfronts-driving clarity, scale, and impact across teams.

Key job responsibilities

Main responsibilities

* Partner with the Head of Agency Upfronts to elevate the sales strategy, messaging, and operational excellence of the Upfront program across the Agency team and broader sales organization.

* Design and orchestrate all components necessary for successful agency sales engagements, including defining objectives, scope, and performance tracking mechanisms.

* Equip sales teams and managers so they can operate more efficiently and strategically at every stage of the Upfront process. Gather and prioritize team needs and challenges, collaborating with partner teams to develop scalable solutions. The long-term and ongoing goal is to force-multiply the effectiveness of the team.

* Actively contribute to shaping the long-term structure and mechanisms of the Upfront program-enhancing yearly cycle planning, improving decision-making frameworks, and up-level tools and infrastructure.

* (Long term/aspirational) Actively contribute over time, even in a scrappy way, to driving an AI-first approach for the agency sales team and Upfront program, leveraging automation and intelligence to enhance efficiency and decision-making.

A successful candidate will:

* Thrive in high-ambiguity environments, making timely decisions with minimal guidance.

* Have the ability to work independently and lead cross-functional teams

* have a strong problem-solving mindset, with a focus on scalable and systematic solutions.

* Get "hands dirty" as needed while building long-term efficiencies.

About the team

The Senior Program Manager, US Upfronts will join the US Agency team that builds strategy and operation for one of Amazon Ads most cross-functional workstream - The Upfront.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

- Knowledge of general AI tools

- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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