Aon

Senior Program Manager, Professional Liability

Aon$200K — $250K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in senior management roles in financial services or insurance
  • Experience in professional liability / E&O, particularly for accountants
  • Strong leadership in managing carrier relationships and program performance
  • Deep understanding of CPAs' professional liability exposures and market dynamics
  • Proven track record in coaching, developing, and mentoring teams
  • Demonstrated ability to build executive-level relationships across clients and partners
  • Highly analytical and strong problem-solving skills.
  • Outstanding communication and public speaking skills.

Responsibilities

  • Lead the Accountants Professional Liability Program's strategy and performance.
  • Manage the Program Manager Agreement with the underwriting company.
  • Develop and mentor the Aon underwriting team.
  • Align distribution strategy through the Territorial Administrator network.
  • Represent Aon at key CPA profession events and speaking engagements.
  • Serve as a bridge between sales and underwriting teams to secure accounts.
  • Conduct carrier and actuarial reviews to inform pricing and underwriting decisions.
  • Oversee risk management and marketing copy for compliance and alignment.
  • Improve product offerings through analysis and launch planning.
  • Build relationships with AICPA and state societies.

Benefits

  • 401(k) savings plan with employer contributions
  • Employee stock purchase plan
  • Medical, dental, and vision insurance
  • Paid time off at management discretion
  • Short-term and optional long-term disability insurance
  • Tuition assistance and commuter benefits
  • Employee assistance program including free counseling sessions.
  • Life insurance options and adoption assistance.
Full Job Description
This senior leadership role is responsible for the strategy, performance, and delivery of our flagship Accountants Professional Liability (APL) Program. You will coordinate carrier management, underwriting governance, product strategy, and distribution via our Territorial Administrator network, concentrating on profitable growth, outstanding client experience, and tangible value for AICPA members.

What You'll Do
  • Lead the end-to-end Accountants Professional Liability Program, including strategy, underwriting framework, pricing approach, and portfolio performance.
  • Take full accountability for the Program Manager Agreement with the underwriting company, driving carrier alignment and results.
  • Lead and develop the dedicated Aon underwriting team; coach, guide, and mentor colleagues.
  • Serve as a senior leader with our Territorial Administrator distribution network, aligning distribution strategy with program goals.
  • Act as Aon's senior leader with the AICPA Personal and Professional Liability Insurance Programs Committee.
  • Represent Aon and the Program at key CPA profession events (e.g., CPA/SEA, state society events) and through speaking engagements and marketplace presentations.
  • Serve as the sales/underwriting bridge; help underwriters and sales teams "win" individual accounts (new business and renewals).
  • Lead carrier and actuarial reviews for APL and PLUS, using data and analytics to advise on pricing and underwriting decisions.
  • Review and approve risk management and marketing copy, ensuring transparency, compliance, and coordination with program strategy.
  • Work on product improvements, including cost-benefit analysis and launch planning.
  • Build and sustain positive relationships with AICPA, state societies, board members, and profession leaders.
  • Analyze and advise on coverage, legislative, and underwriting exposures and issues as they arise (e.g., BOI).

Skills and experience that will lead to success
  • proven experience in financial services and/or insurance, with meaningful experience in professional liability / E&O; accountants' or professional services E&O strongly preferred.
  • 10+ years in senior management roles leading sophisticated insurance functions (e.g., underwriting, program or portfolio management, distribution, or large client portfolios).
  • Proven leadership of carrier relationships and program/portfolio performance, including experience with program manager agreements or similar structures.
  • Deep understanding of CPAs' professional liability exposures, coverage structures, and market dynamics; experience with AICPA or association/affinity programs is a plus.
  • Consistent track record of coaching, developing, and mentoring teams.
  • Proven track record to build executive-level relationships with clients, carrier partners, associations, and distribution partners.
  • Highly analytical, data-driven decision-maker with strong strategic and problem-solving skills.
  • Outstanding communication skills and executive presence, including comfort with public speaking and industry presentations.

Education and Licenses
  • Bachelor's degree or equivalent experience in business, finance, risk management, or a related field; MBA or advanced degree is a plus.
  • Professional designations such as CPCU, RPLU, or CPA are highly preferred.
  • Property & Casualty Producer Licensure required (or ability to acquire within a specified timeframe).

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $200,000 to $250,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location

This position is eligible to participate in Aon's annual incentive plans in addition to base salary. The amount of any incentive varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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About Aon

Aon plc is a leading global professional services firm that provides a broad range of risk, retirement and health solutions. The company was founded in 1982 and is headquartered in London, England. Aon operates in more than 120 countries and has a team of over 50,000 employees. The company's services include risk management, insurance brokerage, reinsurance brokerage, human capital consulting, and retirement solutions. Aon is committed to helping clients manage risk and achieve their goals, and is known for its innovative solutions and industry expertise. The company is listed on the New York Stock Exchange under the ticker symbol AON.
Learn more about Aon
Size
50,000 employees
Market Cap
$62.1 billion
Industry
Net Income
$1.9 billion
5 Year Trend
+5.3%
Revenue
$11 billion
NASDAQ

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