Quest Diagnostics

Senior Program Manager (Clinical)

Quest Diagnostics$120K — $155K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in program management or related fields
  • Clinical laboratory or healthcare system experience essential
  • Experience managing large, cross-functional programs
  • Strong analytical skills with business case development experience
  • Proven ability to present to Executive Leadership

Responsibilities

  • Drive the strategic plan for National Test Regionalization across various lab networks
  • Analyze FDA approved tests for migration to optimize cost and TAT
  • Present business cases to senior leadership highlighting cost and time savings
  • Create and maintain program plans, timelines, and deliverables
  • Serve as the main communication point for test regionalization activities
  • Coordinate cross-functional teams for alignment and execution
  • Monitor program risks and provide consistent project status updates
  • Lead change management efforts for new laboratory workflows

Benefits

  • Medical and prescription drug coverage
  • Dental and vision care
  • Flexible spending accounts (FSAs)
  • 401(k) with company match up to 5%
  • Employee stock purchase plan (ESPP)
  • Short- and long-term disability options
  • Emotional well-being resources and wellness programs
  • Educational assistance and paid time off (PTO)
Full Job Description
JOB DESCRIPTION

This role is responsible for leading the National Test Regionalization program, a key strategic initiative designed to optimize our lab network. The Senior Program Manager will drive the end-to-end process of identifying and migrating testing to optimize cost and delivery. This will be accomplished through the analytical review of tests and their FDA status, incorporating inputs from Esoteric, Regional Labs, and Health Systems. As the central owner of the program's strategic roadmap and execution, you will balance network capacity with demand, minimize multiple handling, and directly impact cost, turn-around-time (TAT), and operational efficiency.

Internal Title: Sr. Manager, Program - National Test Regionalization

This is a Remote opportunity however the incumbent must reside in a commutable distance to one of our major lab geographies: Boston, Newark NJ, Pittsburgh, Chantilly VA, Atlanta, Greensboro, Miami, Tampa, Dallas, Houston, Kansas City, Chicago, Denver, Oklahoma City, Las Vegas, Los Angeles (West Hills or San Juan Capistrano), Sacramento or Seattle.

 No Sponsorship available. 

 Pay Range: $120,000 - $155,000/ year, 15% Bonus (The final offer and compensation package for this role may vary depending on the candidate's geographic location.)

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Medical/Prescription Drugs

· Dental

· Vision

· Flexible Spending Accounts (FSAs)

· Supplemental Health Plans

· 401(k) Plan – Company match dollar-for-dollar up to 5%

· Employee Stock Purchase Plan (ESPP)

· Supplemental Life Insurance

· Dependent Life Insurance

· Short- and Long-Term Disability buy-up

· Blueprint for Wellness

· Emotional Well-Being Resources

· Educational Assistance

· Paid time off / Health Time


JOB RESPONSIBILITIES
  • Own and execute the strategic plan for the National Test Regionalization Program across the Esoteric, Regional, and Health System networks, aligning with the broader goals of National Lab Operations (NLO) and Enterprise Transformation (ETLO).

  • Lead the analysis of FDA approved tests currently performed in Esoteric labs to identify opportunities for migration to regional labs, with the goal of improving cost and turn-around time.

  • Develop and present compelling business cases to senior leadership, utilizing detailed Cost of Testing models to demonstrate both financial savings and lead time reductions from moving tests.

  • Develop, maintain, and govern all program-related artifacts, including comprehensive program plans, timelines, and a clear list of deliverables.

  • Act as the single point of contact and accountability for test regionalization activities, owning the project pipeline and managing communication through the S&OP process to align demand and capacity analysis across NLO, Regional, Health Systems, and Esoteric labs.

  • Orchestrate and coordinate all cross-functional stakeholders—including R&D, Franchise, National Lab Ops, Regional Lab Ops, PMO, and Database teams—to ensure alignment and seamless execution.

  • Rigorously track program progress, risks, and issues, providing transparent and consistent status reporting to all stakeholder levels, from project teams to executive committees.

  • Proactively identify risks and lead mitigation planning to ensure program timelines and objectives are met.

  • Champion and support all related change management, communication, and adoption efforts to ensure smooth integration of new workflows across the laboratory network.

JOB QUALIFICATIONS

Required Work Experience:

  • 5–8 years of progressive experience in program management, operations, or a related field.

  • Clinical laboratory or Health system background required 

  • Proven experience managing large-scale, cross-functional programs from strategy through execution.

  • Strong analytical and financial acumen, with demonstrated experience creating business cases or cost benefit models.

  • Experience presenting program status, analysis, and recommendations to Executive Level leadership.

Preferred Work Experience:

  • Business Transformation experience (e.g., Lean Six Sigma certification or equivalent).

  • Experience in the healthcare, life sciences, or clinical diagnostics industry.

  • PMP certification.

Knowledge:

  • Expertise in program management principles, governance, and tools.

  • A strong understanding of healthcare operations and clinical laboratory workflows.

  • Proficiency in risk and issue management practices.

  • Deep knowledge of performance tracking and reporting methods.

Skills:

  • Strong program execution and delivery skills.

  • Excellent organization, prioritization, and ability to manage multiple deadlines.

  • Effective communication, collaboration, and stakeholder coordination abilities.

  • Advanced problem-solving, critical thinking, and analytical capabilities.

Physical and Mental Requirements:

  • Ability to manage multiple competing priorities and tight deadlines.

  • Strong organizational and problem-solving capabilities.

  • Ability to adapt and thrive in a dynamic, fast-paced work environment.

  • Requires prolonged periods of computer use and participation in meetings.

Travel required: 

  • 26-50%

Education:

  • Bachelor’s Degree (Required)

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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