About the Role:We are seeking an experienced Senior Project/ Program Manager to drive operational excellence across our project delivery teams. This role will focus on developing scalable delivery frameworks, standardizing project methodologies, improving governance, and embedding best practice across complex client programs.
Working closely with senior leadership, you will identify opportunities to improve how projects are planned, managed and delivered, creating repeatable processes and operational playbooks that enhance consistency, quality and commercial performance.
This is an opportunity to support one of our top 5 clients, and one of our largest global client accounts, in a fast-paced international setting of 1,300 employees globally. Sitting within a 50-strong PMO, you will play a key role in supporting delivery across a USD 300-400 million per annum capital program. Because of the global footprint of the account, the role requires someone who is adaptable, flexible, and confident managing stakeholders across multiple time zones, from APAC through to the Americas. It's a high-profile role with real scale, complexity, and visibility, made even better by reporting into a highly supportive and well-regarded line manager.
This is a remote role working flexible hours to meet global client needs. What You'll Do: - Develop and implement project delivery playbooks, SOPs and operational frameworks.
- Create standardized project management methodologies across multiple programs.
- Drive continuous improvement initiatives across project delivery.
- Review existing delivery processes and identify opportunities for greater efficiency.
- Establish governance structures, reporting standards and quality assurance processes.
- Support mobilization of new client accounts and major programs.
- Mentor and coach Project Managers on delivery best practices.
- Work alongside Directors to improve operational performance across the business.
- Produce templates, guidance documents and knowledge-sharing materials.
- Lead lessons learned workshops and ensure best practices are embedded.
- Monitor KPIs, project health and operational metrics.
- Support strategic planning and organizational change initiatives.
What You'll Need:- Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience working in a global environment
- The innovative mentality to develop methods that go beyond existing solutions.
- Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Expert organizational skills with an advanced inquisitive mindset.
Disclaimer:Please be advised that effective January 1, 2025, CBRE Project Management and Turner &Townsend were consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with Tuner & Townsend PJM US LLC, you will subsequently transfer directly to Turner & Townsend at a date to be determined.
Turner & Townsend carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $125,000 annually and the maximum salary for this position is $140,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on Turner & Townsend's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
