Quest Diagnostics

Vice President, Commercial Operations

Quest Diagnostics$275K — $325K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or science; advanced degree or MBA preferred.
  • 15+ years in sales, management, and commercial operations with strategic focus in a matrixed organization.
  • 10+ years in a leadership role within sales, commercial operations, or finance.
  • Demonstrated ability to lead large teams, ideally managing 80+ individuals with 5-7 direct reports.
  • Willingness to travel 50% of the time.

Responsibilities

  • Enhance sales force effectiveness through collaboration with sales leadership.
  • Develop necessary sales skills using technology, training, and analytics.
  • Implement and propagate sales best practices within the organization.
  • Standardize sales processes for improved efficiency and productivity.
  • Craft and deliver comprehensive training materials for various sales roles.
  • Generate business analytics and reporting for regional and enterprise needs.
  • Manage sales performance metrics, recognition, and incentive programs.

Benefits

  • Comprehensive medical, dental, and vision plans from Day 1 for qualified full-time employees.
  • Robust well-being programs, including mental health initiatives.
  • Health assessment program at no cost for participants.
  • Generous vacation and flexible health time off.
  • 401(k) plan with company match after one year of service.
  • Employee stock purchase plan and matching gifts program.
  • Career advancement opportunities and education assistance available.
Full Job Description
JOB DESCRIPTION

The Vice President of Commercial Operations will direct a high-performing internal consulting and commercial operations organization, delivering strategic solutions that optimize execution across the national sales force. Spearhead high-impact initiatives and drive alignment across the Commercial Leadership Team (CLT). Oversee and guide a highly leveraged national infrastructure group that empowers the business through three core pillars: Sales Strategy (territory alignment, compensation planning and deployment, productivity analysis), Commercial Enablement (commercial sales training, major corporate, technology resourcing, contracting/RFPs), and Data & Insights (advanced analytics and regional reporting).

It is highly preferential that the successful candidate is located near-site to one of the following Quest locations: Secaucus, NJ; Clifton, NJ; Marlborough, MA; Tampa, FL; Wood Dale, IL; Irving, TX; or West Hills, CA.  The successful candidate must also be able to travel 50%.

Pay Range: $275,000 - $325,000/year + 35% Annual Incentive Plan + Long-Term Incentive

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

  • Best-in-class well-being programs

  • Annual, no-cost health assessment program Blueprint for Wellness®

  • healthyMINDS mental health program

  • Vacation and Health/Flex Time

  • 6 Holidays plus 1 "MyDay" off

  • FinFit financial coaching and services

  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

  • Employee stock purchase plan

  • Life and disability insurance, plus buy-up option

  • Flexible Spending Accounts

  • Annual incentive plans

  • Matching gifts program

  • Education assistance through MyQuest for Education

  • Career advancement opportunities

  • …and so much more!


JOB RESPONSIBILITIES
  • Improve sales force effectiveness by working across the enterprise with sales leaders.

  • Identify and build sales force skills through application of technology, training, analytics, and insights.

  • Identify and deploy sales and commercial best practices, such as Integrity Selling.

  • Standardize key sales processes related to account set-up, productivity, and selling approaches.

  • Create and deploy sales training content for all rep types and development for leaders.

  • Provide business reporting and analytics at the region and enterprise level.

  • Oversee management of sales force metrics, rankings, and recognition programs.

  • Deliver tools and systems in support of sales productivity, e.g.: SFDC, Device support, adoption and use of AI technologies.

  • Oversee territory design, alignment, deployment, and sales capacity management.

  • Partner with human resources compensation on sales compensation design and manages administration of SIP plans and quarterly payouts for sales professionals.

  • Oversee client contracting and RFP support for national, enterprise and health plan accounts.

  • Direct planning of national meetings and events, such as the National Sales Meeting.

  • Proficiency in franchise key offering, sales messaging.

  • High level of proficiency on how all decisions impact the front-line sales force and sales leadership.  Deep knowledge of budget building process at both a high level and down to the account and or territory levels. 

  • Organize, oversee and guide key project management resources throughout the commercial organization via current team led by this role. 

  • The Vice President will lead a team of ~80 people, with 5-7 direct reports.


JOB QUALIFICATIONS
  • A bachelor’s degree in a business or science related field is required.  An advanced degree or MBA is preferred.

  • A minimum of 15 years of experience in sales, management and commercial operations with heavy finance, strategy, service, planning and executional components in a nationally matrixed organization.

  • A minimum of 10 years in a sales, commercial operations, or finance leadership position is required.

  • The successful candidate must have the ability to travel 50%.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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