Senior Professional Services Project Manager

Ataccama

$125K — $140K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of IT or software Project Management experience
  • Expertise in Agile, Scrum, Kanban, Waterfall methodologies
  • Proven ability to manage project scope, budget, timelines, and risks
  • Strong communication skills for engaging technical and business teams
  • Excellent organizational and documentation capabilities

Responsibilities

  • Lead complex implementations of the Ataccama ONE platform
  • Own end-to-end delivery, ensuring projects meet requirements and deadlines
  • Serve as primary liaison between customers and internal teams
  • Identify opportunities for project expansion and manage change requests
  • Define and oversee project plans, risks, and resource allocation
  • Ensure alignment between customer expectations and delivery outcomes
  • Facilitate meetings and updates with key stakeholders

Benefits

  • Long-Term Incentive Program
  • Flexible Time Off to support work-life balance
  • Annual package for mental health support
  • Family Support Program with paid leave for parents
  • Health, vision, and dental benefits
Full Job Description
As a Senior Professional Services Project Manager, you will lead complex customer implementations of the Ataccama ONE platform, guiding Data Quality, Data Governance, and Master Data Management projects from initiation through to successful delivery. This is a newly created role on our team, giving you the opportunity to help shape how it evolves from day one. You will be the driving force behind each engagement, coordinating internal teams, partners, and customer stakeholders to keep delivery on track, on budget, and aligned to what was promised. Along the way, you will shape how we deliver, bringing lessons learned back into our Project Management Office to raise the bar for every engagement that follows.

Your Challenge

  • Lead and deliver complex customer implementations on the Ataccama ONE platform, including Data Quality, Data Governance, Master Data Management, Data Catalog, and Reference Data Management spanning both cloud and on-prem deployments.
  • Own end-to-end project delivery including initiation, planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and on budget.
  • Act as the primary point of contact for customers, coordinating internal Ataccama teams and customer stakeholders across business, data governance, engineering, and IT functions.
  • Partner with Customer Success to identify project expansion opportunities, manage change requests and support project health conversations.
  • Define and manage project plans, timelines, milestones, risks, dependencies, and resource allocation across multiple concurrent engagements.
  • Ensure strong governance, clear communication, and alignment between customer expectations, contractual commitments, and delivery outcomes.
  • Facilitate project status meetings, steering committees, and executive updates.
  • Manage change requests, scope adjustments, and prioritization in a structured and transparent manner.
  • Contribute to the strategic development of our Project Management Office, continuously improving delivery processes by capturing lessons learned and sharing feedback within the global professional services team and other relevant teams.
  • Collaborate with Ataccama's global partner ecosystem, including system integrators and regional delivery partners, to manage composite delivery teams and ensure consistent delivery standards.


Is This You?

  • A Project Manager who enjoys delivering outcome-focussed, technology-driven projects in customer-facing environments.
  • Comfortable working with both technical and business stakeholders and can translate complex topics into clear, actionable plans.
  • Takes ownership, anticipates risks, and proactively drives resolution rather than waiting for escalation.
  • Structured, organized, and detail-oriented, while still able to adapt in fast-moving project environments.
  • Confident facilitating discussions, handling conflicting priorities, and guiding stakeholders, of all levels of seniority, toward pragmatic resolutions.
  • Proactive, self-motivated, and comfortable leading cross-functional and multicultural teams.
  • Excellent in written and spoken English and willing to travel up to 20% of the time.
  • Proven experience delivering customer-facing technology projects, preferably in professional services or consulting.
  • Are persuasive, encouraging and motivating


Your Must-Have Skills

  • 5-8 years of experience in Project Management within IT, software, data, or digital transformation environments.
  • Strong knowledge of project management methodologies (Agile, Scrum, Kanban, Waterfall, or hybrid approaches).
  • Experience managing project scope, budget, timelines, risks, and dependencies and identifying the critical path.
  • Ability to work effectively with both technical and business teams.
  • Excellent communication skills, including executive-level reporting.
  • Strong organizational and documentation skills.


Bonus Knowledge

  • Experience delivering data governance or data quality projects in regulated industries such as financial services, healthcare, or insurance.
  • Familiarity with Ataccama or similar enterprise data platforms and related projects.
  • Experience working for a software vendor, SaaS provider, or professional services organization.
  • Exposure to cloud environments (AWS, Azure, GCP) and modern data platforms (Snowflake, Databricks, BigQuery).
  • Project Management certification (PMP, PRINCE2, Agile/Scrum certification).
  • Experience coordinating multi-vendor or partner-led project delivery.
  • Experience with Rocketlane or other Professional Services Automation/Project Management tools


At Ataccama, our core values are Candid & Caring, so we are upfront about our process and details that are important to you. We sometimes use AI tools to help us with things like reviewing applications, taking notes from screening conversations, scheduling interviews, or supporting assessments. These tools make the process smoother and fairer - but don't worry, they never make the final decision. Every hiring decision is made by our Talent Acquisition team and Hiring Managers, with AI only acting as a helpful assistant. We believe technology should support the process, not replace the human touch. We currently use AI-assisted tools - Metaview for interview notes and Lever Talent Fit to help highlight key experience.

This posting is a genuine, active position in Ataccama. The OTE salary range for this full-time role is $125,000-$140,000 CAD. Your exact offer depends on the scope of the role, your experience, and the skills you bring. Salary is just one part of your compensation & wellbeing package- flexible time off, health benefits, an equity grant, family care leave program with top-up, and many other perks.

Perks & Benefits
• Long-Term Incentive Program
• Get paid vacation plus the freedom of Flexible Time Off (FTO)-a policy that lets you take additional time off when needed, supporting your work-life balance and well-being
• 5 sick days
• The Global Family Support Program - a paid leave program to help all parents focus on the new addition to their family
• Health, vision, and dental benefits
• "Bring Your Friend" referral program
• Flexible working hours & hybrid work setup
• Annual package for mental health support
• RRSP plan available
• Corporate discounts on travel, fitness, attractions, and shopping
• Online courses & company access to Udemy to hone your skills
• Kitchen stocked with fresh fruit and juice, teas, and the best coffee

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