Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Enterprise Enabling Functions
Pay Details:115,600 - 163,200 CAD
The Senior Product Owner, Self-Serve is responsible for defining the vision and roadmap that deepens DIY capabilities within the TD Easy Trade mobile app for the next gen client. This role focuses on bringing new clients & activating existing clients, increasing app usage, and creating more value from the in-app experience by translating customer insights, research, data, and business priorities into a focused self-serve roadmap. Success requires strong judgment, stakeholder alignment, and the ability to balance near-term engagement optimization with longer-term platform and innovation goals within a regulated environment.
Job Responsibilities:- Owns the end-to-end product lifecycle, from discovery and definition through delivery, launch, and ongoing optimization.
- Accountable for defining and evolving the product vision and roadmap in alignment with business strategy, customer needs, and market trends.
- Leads cross-functional execution with Technology, Design, QE, Marketing, Data, and different Operations partners to deliver intuitive, high-quality mobile experience for the TD Easy Trade app.
- Uses quantitative and qualitative insights (analytics, experimentation, client feedback, market research) to identify self-serve opportunities and inform decisions that will drive the TD Easy Trade roadmap.
- Maintains and prioritizes a product backlog focused on increasing acquisition, improving activation, feature adoption, and overall client satisfaction.
- Balances short-term TD Easy Trade mobile optimization opportunities with longer-term platform, scalability, and innovation initiatives.
- Owns self-serve-related KPIs (e.g., new account growth, day-0 funding & trading rates, 30 day funding rate, feature adoption) and drives measurable improvement against targets.
- Ensures solutions meet regulatory, risk, and compliance requirements while maintaining a simple, seamless experience suitable for our next-gen clients
- Identifies and resolves delivery risks, dependencies, and impediments impacting the mobile roadmap.
Job Requirements:- Undergraduate degree and / or product certificate required
- 5+ years' Product Owner or relevant delivery experience an asset
- Demonstrated ability to translate customer needs and business objectives into clear product vision, roadmaps, and well-prioritized backlogs.
- Proven experience owning and optimizing digital journeys, with accountability for account growth, funding & trading usage.
- Creating product distribution strategy, setting business targets, assessing performance against targets and identifying market and competitive opportunities to continuously grow the business.
- Strong track record of driving measurable outcomes through data-informed product decisions, using analytics, experimentation, and customer feedback to guide prioritization
- Experience leading cross-functional product teams to deliver complex initiatives across Product, Technology, Design, Marketing, Data, and Operations.
- Strong understanding of mobile app UX principles and what constitutes a high-quality & intuitive client experience.
- Proven understanding of wealth management and financial product offering(s) and current processes for digital & assisted channel sales
- Strong stakeholder management and influencing skills, with the ability to align diverse partners and make clear trade-off decisions.
- Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
- This position is required to be in the office 4 days per week
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
