Tata Consultancy Services

Senior Product Manager

Tata Consultancy Services • $110K — $170K *
Deerfield, IL 60015In-Person
Consumer Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in retail or omnichannel commerce platforms
  • Solid understanding of product analytics and customer journey optimization
  • Experience collaborating with teams in engineering, product, and business environments
  • Hands-on experience with Agile practices in product management
  • Knowledge of APIs, microservices, and digital architectures
  • Ability to translate business needs into actionable product elements

Responsibilities

  • Define product vision and strategy for digital eCommerce capabilities
  • Manage the entire product lifecycle from discovery to continuous optimization
  • Prioritize product backlog to align with customer and business objectives
  • Collaborate with cross-functional teams to create robust digital experiences
  • Enhance key customer journeys, such as checkout and post-purchase engagement
  • Lead Agile product activities like sprint planning and reviews
  • Use data and feedback to guide product prioritization and development

Benefits

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage including dental and vision
  • Maternal and Parental Leave Support
  • Insurance options for auto, home, and identity theft protection
  • Commuter benefits and reimbursement for certifications
  • Generous time off policies including vacation and sick leave
  • Legal and financial assistance resources including 401K and student loan refinancing
Full Job Description
Must Have Technical/Functional Skills -

  • Experience with large-scale retail or omnichannel commerce platforms.
  • Experience with personalization, recommendations, promotions, loyalty, payments, fulfillment, or order management.
  • Experience with product analytics, experimentation, A/B testing, and customer journey optimization.
  • Experience working with distributed engineering, product, and business teams.
  • Familiarity with product delivery, analytics, digital experience, and observability tools.
  • Ownership of product vision, strategy, roadmap, backlog, and measurable outcomes.
  • Experience managing customer journeys across responsive web and mobile applications.
  • Hands-on expertise in product discovery, backlog refinement, prioritization, sprint planning, acceptance, and release planning.
  • Ability to translate business objectives and customer needs into epics, features, user stories, acceptance criteria, and success measures.
  • Experience using customer research, behavioral analytics, experimentation, and business data to guide product decisions.
  • Working knowledge of APIs, microservices, system integrations, and scalable digital architectures.
  • Understanding of digital commerce capabilities such as search, browse, product detail, cart, checkout, payments, promotions, loyalty, order management, fulfillment, and post-purchase engagement.
  • Ability to balance customer value, business impact, technical dependencies, compliance, risk, and delivery capacity.


Roles & Responsibilities -

  • Define and communicate the product vision, strategy, roadmap, and success measures for assigned digital eCommerce capabilities.
  • Own the end-to-end product lifecycle from discovery and business case development through launch, adoption, measurement, and continuous optimization.
  • Manage and prioritize the product backlog based on customer value, business outcomes, technical dependencies, risk, and team capacity.
  • Partner with engineering, design, architecture, analytics, operations, and business teams to delive r scalable, reliable, and intuitive digital commerce experiences.
  • Drive improvements across key customer journeys including product discovery, search and browse, product details, cart, checkout, payments, order management, fulfillment, and post-purchase engagement.
  • Create clear epics, features, user stories, acceptance criteria, release goals, and measurable product outcomes.
  • Lead product-related Agile activities including refinement, sprint planning, reviews, release planning, and readiness discussions.
  • Use customer feedback, behavioral data, funnel analysis, and experimentation to identify opportunities and guide prioritization.
  • Define and monitor relevant measures such as conversion, engagement, adoption, journey completion, customer satisfaction, reliability, and operational performance.
  • Coordinate cross-functional dependencies and proactively resolve risks, constraints, and competing priorities.
  • Ensure solutions meet applicable security, privacy, accessibility, performance, quality, and compliance requirements.
  • Communicate progress, decisions, trade-offs, risks, and outcomes clearly to delivery teams and senior stakeholders.
  • Support production releases, evaluate product performance, and drive a continuous improvement roadmap.


TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support: Maternal & Parental Leaves.
  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
  • Time Off: Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.


#LI-KR3

Salary Range-$110,000-$170,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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