SugarCRM

Senior Product Manager

SugarCRM$120K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in software products
  • Proven success with SaaS products, particularly within CRM or related areas
  • Strong grasp of user workflows and system design principles
  • Data-driven approach to product development
  • Excellent communication and stakeholder management skills
  • Bachelor's degree in a related field; MBA is a plus

Responsibilities

  • Design intuitive CRM experiences for efficient account management across platforms
  • Apply AI to enhance user productivity and decision-making
  • Deliver capabilities for managers to monitor pipeline health
  • Collaborate with cross-functional teams to define product strategies
  • Translate user needs into actionable product requirements

Benefits

  • Excellent healthcare package for employees and their families
  • 401(k) match for savings and investments
  • Unlimited Paid Time Off for work-life balance
  • Paid Parental Leave for supporting families
  • Access to online legal and financial planning services
  • Discounted pet insurance options
  • Merit-based opportunities for career growth and development
  • Employee referral bonus program
  • Health and wellness reimbursement initiatives
  • Access to exclusive corporate discounts on travel and entertainment
Full Job Description
We9re looking for a highly skilled Senior Product Manager to define, build, and enhance key capabilities across our product portfolio. In this role, you will help shape modern selling experiences by improving CRM workflows, applying AI to increase seller productivity, and delivering insights that help managers monitor pipeline health, improve forecast accuracy, and act on risks and opportunities. You will work across desktop and mobile experiences to create intuitive, intelligent products that drive user adoption and business impact. You9ll partner closely with Engineering, UX, Architecture, and Go-To-Market teams to deliver high-impact features that support customer needs and drive product adoption. **This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.** *We are not able to offer Visa sponsorship at this time* **Impact You Will Make in the Role:**
  • Design for Real-World Selling Workflows: Build intuitive CRM experiences that help sellers efficiently manage accounts, opportunities, and activities across desktop and mobile, with a strong understanding of how users actually work day to day.
  • Apply AI to Improve Productivity: Identify opportunities to surface the right signals, recommend next-best actions, and create conversational experiences that help sellers and managers prepare, decide, and act more effectively.
  • Enable Better Team Performance: Deliver manager-facing capabilities that provide visibility into pipeline health, improve forecast accuracy, and highlight the risks and opportunities that need attention.
  • Drive Cross-Functional Product Execution: Partner across Engineering, UX, Architecture, and Go-To-Market teams to translate customer needs, product signals, and business priorities into clear strategy, requirements, and measurable outcomes.
**What You Will Bring:**
  • 5+ years of product management experience, building and delivering commercial, customer-facing software products
  • Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains
  • Strong understanding of user workflows, system design, and data-driven product development
  • Excellent communication, stakeholder management, and product storytelling skills
  • Bachelor9s degree in Computer Science, Engineering, Business Administration, or related field; MBA a plus
$120,000 - $160,000 a year Expected salary range, depending on experience. We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we9re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we9re dedicated to adding new perspectives to the team. **Benefits and Perks:** Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:  Excellent healthcare package for you and your family  Savings and Investment - 401(k) match  Unlimited Paid Time Off  Paid Parental Leave  Online Legal Services (Rocket Lawyer)  Financial Planning Services (Origin)  Discounted Pet Insurance (Embrace Pet Insurance)  Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public  Health and Wellness Reimbursement Program  Travel Discounts  Educational Resources - Career & Personal Development Program  Employee Referral Bonus Program  We are a merit-based company - many opportunities to learn, excel and grow your career!

About SugarCRM

SugarCRM is a customer relationship management software company that provides a cloud-based platform for managing customer interactions and data. The company's platform includes sales automation, marketing automation, customer support, and analytics tools. SugarCRM's customers include small and medium-sized businesses in industries such as finance, healthcare, and manufacturing. The company was founded in 2004 and is headquartered in Cupertino, California.
Learn more about SugarCRM
Size
500 employees
Industry
Founded
2004

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