Senior Product Manager, SMB Growth

TeamViewer Germany GmbH

$120K — $145K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Product management experience in B2B SaaS, PLG, or e-commerce.
  • Success in improving growth metrics like activation and retention.
  • Strong analytical skills related to pricing and customer insights.
  • Experience in building self-service customer journeys.
  • Proven track record of launching new products or features.
  • Excellent stakeholder management and communication skills.

Responsibilities

  • Define and execute the SMB product growth strategy.
  • Optimize self-service experiences for all user segments.
  • Prioritize product roadmap based on customer insights and analytics.
  • Collaborate with sales teams to foster product-led growth.
  • Validate and launch new product opportunities from ideation to scaling.
  • Champion SMB customer needs across cross-functional teams.

Benefits

  • Flexible PTO and paid holidays.
  • 401(k) with employer matching.
  • Comprehensive health insurance with 100% employer-paid medical coverage.
  • Parental leave of up to 12 weeks.
  • Employer-paid life and disability insurance.
  • Quarterly teambuilding events and companywide meetings.
  • Open door policy and business casual dress code.
Full Job Description
We are looking for a commercially driven, customer-obsessed Senior Product Manager to redefine TeamViewer's SMB business across our portfolio. We have a strong global footprint, and a real opportunity to strengthen growth across our SMB customer base. You will own the strategy and deliver sustainable growth across free users, first-time buyers, and growing teams; this means connecting product experience, pricing, packaging, lifecycle engagement, and sales-assisted motions into one journey. Your north star: help more small businesses discover value quickly, stay successful with TeamViewer, and grow with us over time. Responsibilities • Define and execute the SMB product growth strategy across acquisition, conversion, retention, and expansion. • Optimize self-service experiences, including free, trial, and entry-level offerings. • Own the product roadmap, prioritizing opportunities using customer insights, analytics, and business impact. • Partner with Sales and go-to-market teams to drive product-led and sales-assisted growth. • Validate and launch new SMB product opportunities from concept through scale. • Lead cross-functional execution and champion SMB customer needs across the business. Requirements • Product management experience in B2B SaaS, PLG, subscriptions, e-commerce, or similar digital businesses. • Proven success improving growth metrics such as activation, conversion, retention, and monetization. • Strong analytical skills, including experience with pricing, funnels, experimentation, and customer insights. • Experience building self-service customer journeys and supporting revenue growth initiatives. • Track record of launching new products or features from discovery through execution. • Excellent stakeholder management, communication, and leadership skills. What we offer • Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings • Open door policy and business casual dress code • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! Work location for this position is Austin, TX. Department Product Management Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student

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