Salesforce

Senior Product Manager, Schema and Metadata

Salesforce$172K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with a focus on platform or internal-facing products.
  • Ability to navigate complex, cross-functional environments with multiple stakeholders.
  • Experience creating and executing product roadmaps for shared services or frameworks.
  • Strong communication skills to convey complex concepts to technical and executive audiences.
  • Ability to work in ambiguous situations and clarify fast-moving program requirements.

Responsibilities

  • Own and define roadmaps for platform infrastructure areas, balancing new capabilities with stability and quality.
  • Drive alignment among engineering, architecture, and internal cloud teams to prioritize platform framework deliverables.
  • Act as the customer advocate, identifying pain points and advocating for solutions to simplify integration and enhance self-service.
  • Collaborate on company-priority initiatives to ensure infrastructure aligns with evolving product needs and strategic goals.

Benefits

  • Resources to support work-life balance and personal growth.
  • Access to AI technology to enhance productivity and impact.
  • Opportunity to influence future innovations in AI.
  • Potential to work on high-impact, strategic projects across multiple platforms.
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

The Experience

Salesforce is looking for a Senior Product Manager to join the Platform Metadata & Schema org — the team that builds and evolves the core metadata and schema infrastructure powering the entire Salesforce platform.

Platform Metadata & Schema is a high-visibility, deeply cross-functional org at the heart of Salesforce's most strategic initiatives. The frameworks and services we own are foundational — used by every major cloud and product surface across Salesforce, from Agentforce and D360 to Marketing Cloud and AppDev. As a Senior PM on this team, you won't just manage features. You will be the connective tissue between deep platform infrastructure and the company's most important programs. You'll work directly with engineering, architecture, and a wide set of internal cloud teams to define roadmaps, reduce friction for internal customers, and drive platform capabilities that scale across Salesforce.

What You'll Actually Be Doing

  • Own roadmap and strategy for one or more platform infrastructure areas within the Platform Metadata & Schema org, balancing new capabilities against stability, quality, and internal customer needs.

  • Drive cross-functional alignment across a broad set of internal stakeholders — engineering, architecture, and consuming cloud teams — to prioritize, sequence, and deliver shared platform frameworks and services.

  • Act as the voice of the customer: understand how both internal teams across Salesforce and external customers and builders consume platform metadata and schema services, identify friction and gaps, and advocate for improvements that reduce integration complexity and improve self-serviceability.

  • Partner on company-priority programs (such as Agentforce, D360, and Marketing Cloud on Core) to ensure platform infrastructure keeps pace with evolving product requirements and company strategy.

You're Our Person If...

  • 5+ years of product management experience, with a strong preference for platform, infrastructure, or developer/internal-facing products.

  • Proven ability to operate in complex, cross-functional environments with many internal stakeholders, competing priorities, and layered dependencies.

  • Experience defining and driving product roadmaps for shared platform services or frameworks used by multiple consuming teams.

  • Excellent written and verbal communication skills — able to articulate complex infrastructure concepts clearly for both engineering audiences and executive stakeholders.

  • Comfort operating in ambiguity and creating clarity in fast-moving, high-stakes programs.

Even Better If...

  • Experience with metadata frameworks, knowledge graphs, semantic layers, or AI grounding architectures.

  • Familiarity with the Salesforce platform model (Custom Objects, Metadata API, D360 data model, Agentforce).

  • Prior experience at a major PaaS (AWS, Azure, Google Cloud) or direct Salesforce ecosystem experience.

  • Experience navigating shared "InnerSource" frameworks used across multiple internal teams.

  • Familiarity with agentic AI product delivery, MCP (Model Context Protocol), or LLM grounding patterns.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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