Peloton Interactive, Inc.

Senior Product Manager, Personalized Guidance

Peloton Interactive, Inc. • $173K — $203K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Product Management, with 2+ years in AI/ML
  • Proven track record in consumer AI product delivery
  • Experience defining metrics for AI accuracy and safety
  • Exceptional communication skills across cross-functional teams
  • Strong UX sensibility with user feedback response
  • Highly collaborative and open to constructive feedback
  • Self-starter with autonomous work ability
  • Strong quantitative and analytical problem solving capabilities

Responsibilities

  • Lead strategy for Personalized Guidance features, enhancing engagement and fitness outcomes
  • Collaborate with Content and Marketing to align programming with product features
  • Leverage insights from User Research and Analytics to refine product roadmap
  • Establish success metrics and provide data-driven insights for feature development
  • Coordinate with Software PMs to ensure cohesive connected user experience
  • Translate product requirements into engineering specifications and test criteria
  • Conduct User Acceptance Testing and design experiments with Engineering and Analytics teams

Benefits

  • Comprehensive medical, dental and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability benefits
  • Access to mental health services
  • 401k plan, tuition reimbursement and student loan assistance
  • Employee Stock Purchase Plan
  • Support for fertility and adoption, plus paid parental leave
  • Discounts on childcare and family services
  • Free access to Peloton Digital App and product discounts
  • Commuter benefits and Citi Bike discounts
  • Pet insurance and additional perks
Full Job Description
ABOUT THE ROLE

Peloton is seeking an experienced Senior Product Manager to support strategy and execution for Personalized Guidance, the suite of Peloton IQ features that serve as the "brain" of our products to understand member's wellness goals, create unique fitness paths for each member and offer feedback and motivation to achieve them.

In this high-impact IC (Individual Contributor) role, you will create the vision for how we leverage user data and fitness expertise to provide personalized coaching to millions of Members across Connected Fitness devices and Apps. The ideal candidate will feel comfortable driving both product strategy and execution and is excited to navigate the changing landscape of AI technologies. They will report to the Director of Product Management and collaborate closely with cross-functional teams including Design, Engineering, Content and Marketing to deliver the most personalized digital wellness experience on the market.

RESPONSIBILITIES
  • Lead strategy and execution for key Personalized Guidance features, creating innovative product experiences that drive engagement and improve fitness outcomes.
  • Partner with Content and Marketing to align content programming with product features that help current members get the most value from their membership and attract new subscribers.
  • Work with Fitness Experts, User Research and Analytics to develop a deep understanding of both our Members and the fitness space to ensure the product roadmap is grounded in user needs and fitness science.
  • Define and monitor success metrics and offer data-driven insights to inspire new features and experiments that increase engagement.
  • Collaborate closely with other Software PMs to ensure a holistic connected experience across features and content types.
  • Drive features to launch by translating product requirements into engineering requirements and testing criteria, performing User Acceptance Testing and designing experiments in collaboration with Engineering, Program Management and Analytics partners.

QUALIFICATIONS
  • 5+ years of Product Management experience, with 1-2 years focused on AI/ML products and a record of driving measurable impact on user growth and engagement.
  • Experience with search, complex metadata and ML-based recommendation systems.
  • Direct experience shipping consumer AI products, understanding of the nuances of building conversational interfaces and balancing tradeoffs between model cost, latency and accuracy.
  • Experience partnering cross-functionally to define quantitative evaluations for AI products to ensure they are accurate, safe and aligned with the brand.
  • Exceptional communication skills, especially the ability to work closely with experts in a different field, understand their needs and translate them into strategy, features and tools
  • Strong UX sensibility and experience triaging and responding to user feedback.
  • Highly collaborative and willing to give and accept constructive feedback
  • Self starter; ability to act autonomously
  • Strong quantitative, analytical, and problem solving skills
  • Constant attention to detail

AS A BONUS
  • Experience in consumer subscription models and driving growth through subscription-based features.
  • Experience working on a consumer software product with integrated hardware.
  • Experience in health and fitness, content streaming, or other related fields.

#LI-DD1
#LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton's competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
  • Medical, dental and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability
  • Access to mental health services
  • 401k, tuition reimbursement and student loan paydown plans
  • Employee Stock Purchase Plan
  • Fertility and adoption support and up to 18 weeks of paid parental leave
  • Child care and family care discounts
  • Free access to Peloton Digital App and apparel and product discounts
  • Commuter benefits and Citi Bike Discount
  • Pet insurance and so much more!


Base Salary Range

$173,478-$203,837 USD

About Peloton Interactive, Inc.

Peloton Interactive is a provider of fitness equipment and services. The company was founded in 2012 and has quickly become a leader in the industry, offering a range of products, including stationary bikes, treadmills, and fitness classes. Peloton's products are designed to provide users with a high-quality workout experience from the comfort of their own home, and the company's classes are led by experienced instructors who provide motivation and guidance. Peloton is committed to providing a seamless and personalized experience for its customers, and has developed a strong community of users who share their fitness journeys with one another.
Learn more about Peloton Interactive, Inc.
Size
7,866 employees
Market Cap
$2.8 billion
Industry
Net Income
$166.3 million
Founded
2012
5 Year Trend
+74.9%
Revenue
$2.9 billion
NASDAQ

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