Scotiabank

Senior Product Manager, Money Movement

Scotiabank • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years experience in building customer-facing digital products, preferably in payments industry.
  • Experience managing technology products or digital journeys from inception to delivery.
  • Strong strategic mindset focused on long-term product vision.
  • Knowledgeable in Product Management, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, and Finance.
  • Ability to solve ambiguous problems that drive customer and business value.
  • Exceptional organizational, analytical, verbal, and written communication skills.

Responsibilities

  • Champion a customer-focused culture to enhance seamless payment experiences.
  • Drive execution of product initiatives throughout the lifecycle, from ideation to launch.
  • Conduct customer interviews and user testing to identify pain points.
  • Write detailed user stories and engage with scrum teams during sprint planning.
  • Collaborate with design, engineering, and analytics teams to solve problems.
  • Define success outcomes with associated KPIs and metrics for initiatives.
  • Manage production issues and coordinate resolutions with relevant teams.

Benefits

  • Commitment to Diversity, Equity, Inclusion & Allyship with various Employee Resource Groups.
  • Accessibility and workplace accommodations to support a diverse environment.
  • Remote-friendly work environment for better flexibility.
  • Opportunities for upskilling through online courses and Tuition assistance.
  • Competitive rewards program, including flexible vacation and benefits starting on day one.
  • Dynamic office amenities including a gym, games room, and various wellness facilities.
  • Community engagement programs to foster belonging and teamwork.
Full Job Description
Requisition ID: 271844

The Role:

As a member of the Money Movement product team, you will play a key role in shaping seamless and secure payment experiences that delight our customers. This role requires a deep understanding of customer needs, market trends and payment technologies to deliver impactful products that simplify financial transactions. You will closely work with other product managers, business lines, cross functional teams such as design, accessibility, customer experience and technology teams to translate the customer journey directives into actionable backlog deliverables and follow through to completion. If you're passionate about revolutionizing the way money moves in a digital first world, this is the opportunity for you!

Is this role right for you? - In this role you will:
  • Champions a customer focused culture to build frictionless, secure and transparent payment experiences and contribute towards improving product KPIs.
  • Contribute to the Money Movement roadmap by driving the execution of the initiatives through the entire product lifecycle, from ideation to launch and monitoring, ensuring alignment with product strategic goals, desired outcomes, customer experience, and business objectives.
  • Lead discovery to understand customer needs, pain points, industry trends and best practices. Review both qualitative and quantitative data to identify opportunities to add to the backlog.
  • Be involved in customer interviews/user testing to define customer pain points and test ideas, features, and designs.
  • Write detailed user stories, participate in sprint planning, and review activities. Engage day-to-day with the scrum teams, clarifying questions and helping with decision making.
  • Work closely with design, engineering, analytics and business partners to come up with solutions to problem areas.
  • Define clear outcomes and goals for each initiative with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy; define the "What" and the "Why" as part of problem discovery.
  • Responsible for managing production issues, leading investigations, and coordinating with respective teams to ensure timely resolution.
  • Coordinates the monthly/biweekly product releases and publishes release notes to partners ensuring all key stakeholders are kept informed of the changes in a release.
  • Effectively manage relationships with business lines and support areas in order to identify/respond and understand their ongoing needs and ensure that the strategic direction aligns with the direction for Scotia Digital.
  • Use data to make decisions, gathering anonymous data insights by design to improve product outcomes
  • Build hypothesis, test and iterate to formulate an agile product development approach.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabond Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • 5+ years of experience in a role building customer facing digital products. Prior experience in payments industry an asset.
  • managed a technology product or a digital journey end to end, from inception to delivery
  • a strong strategic mindset, always thinking about the long term vision for your product
  • You are knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
  • You are a master of identifying and solving ambiguous problems to drive customer and business value
  • You have excellent organizational and analytical skills with strong attention to detail
  • You have a curious and experimental mindset to drive innovation and AI adoption
  • Your verbal and written communication skills are exceptional, with the ability to engage and influence stakeholders at different levels in the organizations
  • It would be a bonus if you have experience in the fintech/payments industry
  • Engineering, Computer Science or Business degrees considered an asset
  • Good time management and organization skills in order to co-ordinate multiple projects in a timely fashion.


What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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