What You'll OwnKYB product strategy & roadmap- Business onboarding end-to-end, across every model MoonPay Enterprise runs: partners onboarding onto MoonPay Enterprise, businesses onboarding directly, and business customers onboarding through partners.
- Platform altitude. KYB decisions ripple into KYC, Travel Rule capture, banking-provider onboarding, and Issuance partner diligence. Connect the surfaces; don't optimise one in isolation.
- MoonPay Enterprise runs three KYC delivery models (reliance, outsourcing, hosted). KYB coverage is uneven across them. You decide where it expands and in what order.
- Genuine product depth on MoonPay Enterprise is non-negotiable. Within weeks you talk fluently about KYB outcomes, UBO requirements, virtual account structures, and API behaviour. From being hands-on, not from documentation.
Onboarding funnel & conversion- The KYB funnel is yours: pass rate, time-to-verified against a 48-72h target, manual review rate, drop-off per step.
- Instrument what isn't instrumented. Make approval speed and rejection quality measurable. Then move both.
- Fix rejection UX. Today a declined business often gets a status without a reason, and the partner escalates to support to find out what is missing. Rejection reasons, retry semantics, and resubmission flows become API surface partners build on.
KYB API & partner experience- The KYB API surface: statuses, webhooks, document submission, and the edge cases that make business onboarding hard (sole proprietors, corporate shareholders, one person who is UBO, Director, and Representative at once).
- Partners integrate KYB in weeks and self-serve their onboarding questions. Every "what is missing for this customer" escalation is a product gap. Close it.
Compliance as product- Turn compliance-approved onboarding matrices into product logic. US and non-US differ: control prong versus directors, when ownership documents are required, self-certification options. Partners should never need to read a matrix.
- EDD triggers, high-risk classification, prohibited industries, Travel Rule capture: you decide how they show up in the product.
- Compliance is your sparring partner, not a ticket queue. You shape how policy becomes product. They own the policy.
Vendor & provider orchestration- The verification stack (SumSub today) and the build-versus-buy calls around it.
- Cost per verification, automation rate, vendor performance. Know when a second provider, a waterfall, or in-house tooling earns its place.
- Push automation. Decide where AI-assisted review with a human in the loop replaces manual queues, and prove it does not raise risk.
- Every new banking provider brings its own onboarding requirements. Keep KYB compatible with every rail without collecting everything from everyone.
Who You Are- A principal-level PM with real KYB or KYC depth. You have owned onboarding, identity, verification, or risk as a platform, not a feature.
- High agency. You do not wait for a mandate, a brief, or perfect data. You find the problem, claim it, and fix it.
- Full autonomy, zero to one. Hand you an unowned surface and you take it from first principles to shipped. No handover document, no waiting for direction.
- AI-fluent by default. AI tools are your daily instruments for analysis, prototyping, and drafting. You run your own queries; analysis is not something you request from another team.
- Compliance is a design constraint, not a blocker. You read a requirements matrix and see API design, funnel steps, and copy.
- You know your funnel cold: pass rate, time-to-verified, manual review rate, cost per verification.
- At home in API-first B2B. Your users are partner engineers and the businesses behind them, not consumers.
- You have run verification vendors (SumSub, Persona, or equivalents) and know when to switch, stack, or build.
- A multiplier for the product team around you. You raise the bar for how compliance-heavy product work gets scoped, specced, and shipped.
- Bias to action. Reactive stewardship of an existing flow is not what we are hiring for.
NYC Salary: $217,000 - $279,000
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.
Benefits & Perks - Competitive salary package
- Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
- Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
- Pension: employer contributions from day one
- Employee referral program: refer great people, earn 10K in USDC
- Flexible Time Off: choose when to work and when to switch off
- 🎂 Birthday leave: take the day off to celebrate you
- 🍼 Enhanced parental leave: more time with family, no second thought
- Hybrid working schedule: work fully remotely or from your nearest Moonbase
- 🚆 Commuter benefits: public transport to and from the office
- 🩺 Private healthcare benefits: to protect you and your loved ones
- Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
- Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
- 🍱 Lunch credit: meals covered on the days you're in the office
- 🪑 Home office setup allowance: build the home office of your dreams
- 👛 Remote working allowance: those working fully remotely get a little extra for utilities
- 🌕 Monthly product budget and zero-fee crypto transactions
- $1,000 Annual training budget: we support your learning journey
- High Potential Program: structured development, mentorship, and stretch opportunities
- Regular remote company offsites: high-impact in-person sessions and hackathons
- 🚲 (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
- (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary
