Plaid

Senior Product Manager, Consumer

Plaid$150K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in product development, particularly for consumer-facing products in B2C environments
  • Proven track record in launching large features that have positively impacted business outcomes
  • Strong data-driven decision-making skills with a focus on consumer experience
  • Excellent communicator, able to simplify complex ideas for diverse audiences
  • Experience in roadmap development and prioritization with measurable results
  • Culture of high ownership and rapid execution is essential, with the ability to share candid feedback
  • Ability to navigate ambiguity and craft clear perspectives

Responsibilities

  • Define and establish a forward-thinking product vision and roadmap
  • Drive project prioritization and execution through an iterative build-measure-learn process
  • Leverage consumer feedback and data analytics to uncover opportunities
  • Collaborate with a cross-functional team including design, research, data science, legal, and compliance
  • Set and pursue specific quarterly and half-year goals for the team's objectives

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan options
  • Equity and commission possibilities based on position
  • Commitment to building a diverse team
  • Encouragement for applicants from varied backgrounds and experiences
Full Job Description
Plaid's Consumer team owns all of Plaid's consumer facing surfaces. This includes Link, Plaid's flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid's revenue. We're also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities.

As part of Plaid's first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.

Responsibilities
  • Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them
  • Drive prioritization and execution (build, measure, iterate)
  • Identify opportunities through consumer feedback and staying close to our data / dashboards
  • Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above


Qualifications
  • You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies
  • You start with the consumer problem and have held a high bar for consumer experience
  • You naturally gravitate towards using data to make strategic decisions
  • You havecommunicated complex concepts succinctly for broad audiences to drive decisions
  • You havedriven roadmap and prioritization exercises and driven clear impact through your decisions
  • You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
  • You have a track record of scrappily developing clear perspectives in areas of ambiguity


Nice to have
  • Experience building anti-fraud or ML-driven products

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

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