Plaid

Senior Product Manager - Consumer

Plaid$130K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in product development for consumer-facing features at B2C companies.
  • Strong focus on consumer experience from problem identification to solution delivery.
  • Proficient in data-driven decision-making for strategic initiatives.
  • Excellent communication skills for simplifying complex ideas for diverse audiences.
  • Experience in roadmap creation, prioritization, and showcasing clear impact.
  • Ability to thrive in a fast-paced, ownership-driven work culture.
  • History of navigating ambiguity to create actionable strategies.

Responsibilities

  • Define and execute the strategic roadmap for user sign-up goals.
  • Drive execution through an agile approach: build, measure, iterate.
  • Leveraging consumer feedback and data insights to identify growth opportunities.
  • Collaborate across teams including design, research, data science, legal, and compliance.
  • Prioritize product features based on consumer needs and business goals.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) retirement plan.
  • Equity and commission options depending on the role.
  • Support for a diverse team working towards financial equity.
Full Job Description
Plaid's Consumer team owns all of Plaid's consumer facing surfaces. This includes Link, Plaid's flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid's revenue. We're also building out Plaid's first B2C product, which is an exciting, 0-1 space for us. Both areas are top business priorities.

As part of Plaid's first Consumer team, you will lead product development and execution within a startup-like environment at Plaid.

Responsibilities
  • Define the roadmap for sign up for quarterly / half year goals and partner with cross-functional team to hit them
  • Drive prioritization and execution (build, measure, iterate)
  • Identify opportunities through consumer feedback and staying close to our data / dashboards
  • Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above


Qualifications
  • You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies
  • You start with the consumer problem and have held a high bar for consumer experience
  • You naturally gravitate towards using data to make strategic decisions
  • You havecommunicated complex concepts succinctly for broad audiences to drive decisions
  • You havedriven roadmap and prioritization exercises and driven clear impact through your decisions
  • You thrive in a culture of high ownership, velocity, and throughput, and speak your mind regardless of level
  • You have a track record of scrappily developing clear perspectives in areas of ambiguity


Nice to have
  • Experience building anti-fraud or ML-driven products

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

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