Twitch

Senior Product Manager, Community

Twitch$151K — $204K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience
  • Experience with discovery, search, or ML-powered consumer products
  • Strong analytical skills to derive insights from data
  • Excellent written and verbal communication skills
  • Proven history of shipping products through experimentation

Responsibilities

  • Own the discovery experience across search, browse, and live feed
  • Define viewer needs for recommendations and manage the discovery roadmap
  • Collaborate with applied scientists and engineers to improve ranking and relevance
  • Drive execution with design and data science teams through experimentation
  • Represent viewer interests across multiple teams to align product vision

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k) plan
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
Full Job Description
About the Role

The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Senior Product Manager on the Discovery team, you will own the experience that helps viewers find creators worth coming back for, across search, browse, and serendipitous discovery in the live feed. Your work will focus on helping viewers form their first creator connection and every connection after it, because that bond is what turns an occasional visit into a daily habit. You will be the voice of the viewer for recommendations: defining what viewers want, surfacing what they are not seeing but should, owning the discovery roadmap, and partnering with our ML teams to turn those needs into better ranking and relevance. You will define and execute a product strategy grounded in customer needs, working closely with applied science, design, and engineering to ship and measure your way there.

Our team is based in San Francisco, CA but you can work from San Francisco, CA; New York, NY; Irvine, CA; Los Angeles, CA or Seattle, WA.
You Will:
  • Own the discovery experience across search, browse, and the live feed, helping viewers find creators worth returning for and form their first connection and every one after it.
  • Define what viewers want from recommendations and what they are not seeing but should, and own the discovery roadmap that closes those gaps.
  • Partner closely with applied scientists, ML product managers, and engineers to translate viewer needs into better ranking and relevance, setting the requirements without building the models yourself.
  • Be hands-on in execution with design, data science, and engineering, shipping through experimentation and measuring impact.
  • Be the voice of the viewer across teams, working with ML, App Experience, and Notifications to align surfaces and roadmaps and to navigate ambiguity.
You Have:
  • 5 or more years of Product Management experience
  • Experience with discovery, search, recommendations, or other ML-powered consumer products
  • Strong analytical skills, ability to understand data trends, insights, and experiments, but also when to drive through product intuition
  • Strong written and verbal communication skills with a talent for precise articulations of customer problems
  • History of shipping products through experimentation, analyzing insights and measuring impact
Bonus Points
  • Bachelor's or Master's degree in computer science or a related field
  • Familiarity with streaming and Twitch's ecosystem
  • Experience partnering with applied science or ML teams to define requirements that improved ranking, relevance, or personalization
  • Knows how to write basic SQL and how to use experimentation and analytics tools
Perks
  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount

Job ID: TW9215

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually

$151,200-$204,600 USD

US, CA, San Francisco - Annually

$173,900-$235,200 USD

US, NY, New York - Annually

$166,300-$225,000 USD

US, CA, Los Angeles - Annually

$151,200-$204,600 USD

US, CA, Irvine - Annually

$151,200-$204,600 USD

About Twitch

Twitch is an American video live streaming service that focuses on video game live streaming, including broadcasts of esports competitions, in addition to offering music broadcasts, creative content, and "in real life" streams. It is operated by Twitch Interactive, a subsidiary of Amazon.com, Inc. It was introduced in June 2011 as a spin-off of the general-interest streaming platform Justin.tv. Content on the site can be viewed either live or via video on demand. The popularity of Twitch eclipsed that of its general-interest counterpart. In October 2013, the website had 45 million unique viewers, and by February 2014, it was considered the fourth-largest source of peak Internet traffic in the United States. At the same time, Justin.tv's parent company was re-branded as Twitch Interactive to represent the shift in focus – Justin.tv was shut down in August 2014. That month, the service was acquired by Amazon for US$970 million, which later led to the introduction of synergies with the company's subscription service Amazon Prime. Twitch acquired Curse in 2016, an operator of online video gaming communities and introduced means to purchase games through links on streams along with a program allowing streamers to receive commissions on the sales of games that they play.
Learn more about Twitch
Industry
Founded
2007

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