Manhattan Associates, Inc

Senior Principal Support Consultant, CSO (Atlanta, Georgia)

Manhattan Associates, Inc$137K — $187K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, business or related field; master's degree accepted with less experience
  • 7 years of experience in a similar role or 4 years with a master's
  • Proficient in database troubleshooting and SQL
  • Experience in Systemi, Unix, Linux, or Windows operating systems
  • Familiarity with supply chain domain implementation
  • Client relationship management skills
  • Ability to prioritize and manage multiple projects simultaneously

Responsibilities

  • Manage multiple projects from initiation to delivery
  • Develop and deliver detailed, customized solutions for clients
  • Oversee software upgrades and new rollouts of supply chain solutions
  • Lead problem identification, software specification, and testing
  • Provide client training for solution deployment
  • Ensure project adherence to budget, timeline, and quality standards
  • Act as the escalation point for customer issues and identify additional sales opportunities

Benefits

  • Telecommuting permitted in accordance with company policy
  • Travel opportunities domestically and internationally
  • Exposure to diverse supply chain projects
  • Opportunity to work in a leading technology firm
  • Potential for professional growth and development within the company
Full Job Description
Senior Principal Support Consultant, CSO (Atlanta, Georgia)

Openings available for Senior Principal Support Consultant, CSO at MANHATTAN ASSOCIATES, INC. in Atlanta, Georgia: Responsible for managing multiple projects to include developing and delivering detailed solutions and for managing client relationships from senior technical and interpersonal perspective and for overseeing development and delivery of supply chain solutions to customers through software upgrades or additional rollouts. Lead problem identification, software specification, implementation, testing, client training, and solution deployment. Ensure projects remain within budget/cost and on-time as well as ensure quality in connection with MA products and ensures timely services. Serve as escalation point for customer issues. Identify additional product/service sales opportunities. Prioritize issues and projects for customer service project team.

Requires a four-year bachelor's or foreign equivalent degree in computer science, engineering, business or a related field and 7 years of experience in the position offered or 7 years of experience developing, supporting or implementing application software. In lieu of a bachelor's degree in the aforementioned fields and 7 years of experience as stated, employer will accept a master's or foreign equivalent degree in the aforementioned fields and 4 years of experience as stated. Requires 4 years of experience: performing database troubleshooting or developing in SQL or related relational database; implementing in Systemi, Unix, Linux or Windows operating systems; and implementing in any supply chain domain. Up to 50% travel (domestic and international) required. Position reports to Atlanta, GA office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.

We are offering a salary of $137,000 to $187,500 per year.

If interested, please apply online at: www.manh.com/about-us/careers.

About Manhattan Associates, Inc

Manhattan Associates, Inc. is a leading provider of supply chain management software solutions. The company's software helps businesses optimize their supply chain operations, including inventory management, order fulfillment, and transportation management. Manhattan Associates, Inc. was founded in 1990 and is headquartered in Atlanta, Georgia.
Learn more about Manhattan Associates, Inc
Size
3,600 employees
Market Cap
$7.4 billion
Industry
Net Income
$87.2 million
Founded
1990
5 Year Trend
+1.9%
Revenue
$586.3 million
NASDAQ

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