Senior Principal - Operational Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Limited Digital • $241K — $300K *
US-AnywhereRemote in United States
Retail & Consumer Goods
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • M.B.A or equivalent advanced degree required.
  • 15+ years in management consulting focused on Consumer Products, Retail, and Logistics.
  • Proven expertise in selling and leading large-scale transformation initiatives.
  • In-depth knowledge of AI & Data, Supply Chain Planning, and Order-to-Cash processes.
  • Familiarity with platforms like o9, SAP IBP, and SAP S/4HANA needed.
  • Proven track record of crafting business cases and delivering proactive client pitches.
  • Strong executive presence and exceptional communication skills essential.

Responsibilities

  • Cultivate and manage relationships with C-level executives to drive client engagement.
  • Identify and create substantial revenue opportunities with existing and potential clients.
  • Lead the execution and oversight of transformation programs, ensuring quality and business value.
  • Champion the development and presentation of detailed proposals to effectively win client engagements.
  • Negotiate contracts, ensuring favorable terms and swift deal closures.
  • Attract and mentor top-notch consulting talent to strengthen the organization.
  • Shape strategic initiatives and operational strategies for practice growth.

Benefits

  • Comprehensive Medical/Dental/Vision/Life Insurance plans.
  • Short-term and long-term disability coverage.
  • Health and Dependent Care Reimbursement Accounts available.
  • Specialty insurance options including Critical Illness and Legal.
  • 401(k) plan with contributions based on salary.
  • Generous Paid Time Off and holidays offered.
Full Job Description
Job Description

Senior Principal - Consumer Products, Retail and Logistics, Infosys Consulting

Infosys Consulting is currently seeking a Senior Principal with proven consulting experience in the Consumer Products, Retail and Logistics sectors.
Responsibilities:
  • Client Relationship Management: Build and foster professional relationships with senior and C-level client executives. Should be well acquainted with client`s business situation, able to speak on behalf of the client`s best interests and countering views of the client executives, if necessary.
  • Opportunity Identification/ Creation: Create/identify multi-million-dollar opportunities within existing and new clients using visionary industry knowledge, intellectual capital, background in potential problem areas, knowledge of upcoming regulatory and market changes, and Infosys services offerings.
  • Engagement Delivery and Management: Provide intellectual leadership and active participation for the portfolio of projects, review the progress periodically with the team and client, and appropriately intervene in critical situations. Lead and guide the program team to address critical issues to ensure that the client realizes the business value articulated at the time of the deal closure. Must be active in the details of the program and have a positive impact on the outcome. Provide support and guidance for the engagement leads, resolve issues escalated to finalize and conclude the engagement.
  • Proposal Development: Lead teams to prepare large proposals and program plans, facilitate Infosys differentiators (specific consulting frameworks, solution, intellectual property, etc.), articulate the value proposition, create and fine tune the financials and lead proposal presentations to create a compelling proposition for the client to engage Infosys.
  • Contract Negotiation: Analyze the probability of winning the deal & the criticality of the deal for Infosys, as well as appropriately prepare for negotiations on terms and conditions of the engagement with the client. Obtain confirmation and approval from all internal stakeholders to ensure timely and smooth closure of the deal.
  • Talent Management: Demonstrate the ability to attract, develop, and retain top 10% consulting talent to build the next generation of Infosys Consulting leaders.
  • Recruiting: Plan headcount distribution, identify upcoming skill needs and potential sourcing pools. Interview candidates and influence a favorable perception of Infosys as an employer and decide on offer details to ensure that the practice has the appropriate skills required.
  • Operations: Determine and implement strategy for the practice - where and how to compete and ensure operational discipline to enable practice growth.
  • Business Planning: Prepare account plans, estimate sales potential, identify key clients and internal collaboration opportunities.
  • Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice level knowledge management activities to lead and propagate a knowledge management culture within management consulting services.


CRL Focus Areas:
  • Experience Transformation - Help clients think and act holistically about how experiences, digital products and services are designed, implemented, managed and optimized to meet consumer needs and drive growth.
  • Digital Business Transformation - Help clients leverage the power of strategy, data, AI and technology to accelerate to their future, digitally enabled state, both in the way they work and the way they serve their customers.
  • Intelligent Operations - Help clients enable the effective and efficient execution of business operations through data, technology, and workplace modernization.
  • Digital Supply Chain Management (SCM) - Help clients leverage next generation technologies to improve end-to-end supply chain performance, agility and resilience.
  • ERP Transformation - Help clients design and build an ERP system that supports the organization's strategic goals and provides the flexibility and scalability to adapt to changing business needs

Key Responsibilities
  • Drive account growth through proactive pitches, business case development, and account mining within existing and target clients
  • Sell and lead large-scale transformation programs, owning the end-to-end sales cycle from opportunity identification through contract close
  • Partner with account teams and delivery leaders to build a robust pipeline, shaping deals early and positioning the firm as a strategic partner rather than a reactive vendor
  • Develop and pitch points of view on emerging supply chain topics - AI-driven demand/supply planning, control tower and visibility solutions, resilience and risk management - to open new conversations with clients
  • Serve as a trusted advisor to client executives, bringing deep expertise in AI & Data, Supply Chain Planning, Procure to Pay and/or Order-to-Cash
  • Lead and oversee delivery of complex, large-scale transformation programs, ensuring quality, timeliness, and value realization
  • Build and maintain strong client relationships that support long-term account expansion
  • Shape point-of-view and thought leadership around AI Led Transformation, and Retail/CPG Operations
  • Mentor and develop consulting talent, contributing to practice-building and capability development
Qualifications
  • M.B.A or equivalent advanced degree
  • 15+ years of management consulting experience within Consumer Products, Retail, and/or Logistics sectors, with a strong track record in sales, relationship management, and account growth
  • Proven experience selling and leading large, complex transformation programs
  • Deep expertise in one or more of: AI & Data, Supply Chain Planning, Order-to-Cash
  • Working knowledge of platforms such as o9, SAP IBP, and SAP S/4HANA
  • Demonstrated ability to build compelling business cases and lead proactive client pitches
  • Strong executive presence with excellent written and verbal communication skills
  • Ability to travel extensively
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Estimated annual compensation range for candidates based in US are as indicated below:
Min-$241,000 & max-$300,000

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

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* Ladders Estimates

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