About the jobOpenTable is a global industry leader dedicated to helping restaurants thrive by empowering them with world-class technology. As a Senior People Systems Analyst, you will play a critical role in supporting and configuring our Workday application, utilizing your expertise in HR business processes and strong analytical skills. This position involves hands-on experience with system design and implementation across core modules including Absence, Benefits, and Compensation. You will initially work remotely with plans to transition to a hybrid schedule in downtown Toronto, collaborating with cross-functional teams to ensure system efficiency and data integrity.
Responsibilities- Provide end-to-end generalist and specialist functional support across all Workday modules, including Absence, Benefits, Time Tracking, and Compensation.
- Monitor and troubleshoot system issues to ensure timely resolution and minimal disruption to global business operations.
- Collaborate with stakeholders to understand functional requirements and design technical solutions that meet evolving business needs.
- Maintain comprehensive documentation for system configurations, including design specifications, test plans, and user guides.
- Support the implementation of new features by managing data gathering, system testing, and User Acceptance Testing (UAT).
- Develop custom reports and modify business processes to optimize system performance and support data-driven decision-making.
Minimum Qualifications- 2 to 3 years of hands-on functional configuration experience within the Workday platform.
- Proven experience with cross-functional security, integration, and reporting elements such as EIBs and calculated fields.
- Strong understanding of Workday security functionality, including security group assignments and authentication policies.
- Excellent communication skills with the ability to interact confidently with leadership and explain complex technical concepts.
- Demonstrated ability to problem-solve and troubleshoot technical issues in a fast-paced environment.
Preferred Qualifications- Workday Pro certification in Absence, Benefits, Time Tracking, or Compensation modules.
- Previous experience managing Applicant Tracking Systems, specifically Greenhouse ATS.
- Advanced knowledge of integration tools including Workday Studio, RaaS, and web services APIs.
- Experience in full-cycle Workday implementations, including project management, data loading, and change management.
- Knowledge of additional Workday HCM modules and experience in international HRIS environments.
Benefits and Perks- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
The best connections happen face-to-face, whether you're sitting down to dinner or having coffee with a coworker. That's why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week-giving employees the best of both worlds: in-person collaboration and flexibility.
The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $97,000-$106,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & FlexibilityAt OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
