VXI Global Solutions

Senior People Partner

VXI Global Solutions$130K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of HR business partner experience, particularly in technical organizations.
  • Expertise in building relationships across all leadership levels.
  • Proven coaching ability to guide managers through employee lifecycle challenges.
  • Strong understanding of business metrics and operational needs for people-focused solutions.
  • Experience with complex employee relations issues and investigations.
  • Effective in leading communication and planning through organizational changes.
  • Ability to operate effectively in fast-paced and ambiguous environments.

Responsibilities

  • Partner with leaders to align people strategies with business objectives.
  • Provide insights on workforce planning and team structure.
  • Anticipate organizational challenges and offer strategic guidance.
  • Coach technical managers on leadership and team dynamics.
  • Facilitate communication around organizational changes and advocate for business groups.
  • Align culture and reward strategies with employee satisfaction in mind.
  • Champion an inclusive culture and support diverse talent perspectives.

Benefits

  • 401k match and comprehensive medical, dental, and vision benefits.
  • Generous vacation policy including company-wide paid days off.
  • Annual wellness stipend for eligible health-related expenses.
  • Up to 24 weeks of paid parental leave for birthing parents.
  • Access to family planning tools with significant lifetime reimbursements.
  • In-office perks including child, elder, and pet care support.
Full Job Description
About the role

Chime is looking for a Senior People Partner to collaborate closely with our high performing business functions to help shape the future of our business.

In this role, you'll be a strategic advisor and trusted partner to technical leaders, aligning business objectives with innovative People solutions. You'll wear many hats-leadership coach, org designer, workforce planner, talent steward, and program champion- while cultivating a high-performing, engaged, and inclusive culture that enables our teams to build industry-leading products for everyday people.

If you're energized by helping technical organizations grow sustainably and thrive in a fast-paced, iterative environment where people come first, we'd love to meet you.

The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Partner with business leaders and fellow People Partners to develop and implement people strategies that align with business objectives, drive talent growth, retention, engagement, and development.
  • Provide thought partnership on workforce planning, including team structure, skills evolution, and hiring prioritization.
  • Anticipate challenges and opportunities by helping leaders 'see around corners', offering proactive guidance and insights that inform smarter organizational and talent decisions.
  • Coach and empower technical managers by providing guidance on leadership challenges, performance management, team dynamics, and navigating complex people challenges across the employee lifecycle.
  • Work cross-functionally to plan and effectively communicate organizational changes, advocating for the needs of your business groups while facilitating effective training and messaging.
  • Partner with People Operations and People Partners to align our culture with reward strategies, ensuring fairness, internal equity and employee satisfaction.
  • Champion and nurture a strong, inclusive culture within business teams, acting as a trusted advisor and advocate for employees to ensure voices are heard and respected.
  • Advocate for the needs, perspectives, and challenges of each team by partnering with People Centers of Excellence (COEs) and enablement functions for tailored solutions.
  • Play an active role in influencing business outcomes through company-wide people initiatives.
  • Lead complex employee relations cases with the support of our Legal & Compliance partners to ensure timely, fair and compliant solutions that align with our company values and policies.
To thrive in this role, you have
  • 6+ years of HR business partner experience, including direct support of technical organizations (Engineering, Product, Data, IT, and/or Design).
  • Expertise in building trusting relationships with leaders at all levels; with the ability to strike a balance between strategic partnership-building and getting things done.
  • Proven ability to coach and develop managers and leaders, guiding them through challenges across the employee lifecycle.
  • Strong ability to understand business objectives, metrics, and operational challenges to provide people-focused solutions.
  • Experience navigating complex employee relations issues, handling investigations, and ensuring fair outcomes.
  • Skilled in planning, communicating, and leading teams through organizational changes.
  • Comfort in a fast-paced, evolving environment with the ability to navigate ambiguity and offer innovative solutions.
  • Sense of empathy and understanding for supporting the needs of diverse groups of talent.
  • A passion for advocating for others, speaking up even when it's difficult, and helping people grow and succeed.

#LI-MM1 #LI-Hybrid

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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