Job Description:Onsite: This position is open to applicants or individuals who are located in or around Dallas,Tx area and able to work onsite.
The Role: The Senior People Partner is a trusted advisor and strategic business partner to our Distribution Center leadership teams. This role blends operational execution with strategic people partnership-ensuring our sites are compliant, engaged, and high-performing.
You'll partner closely with the Regional HR Manager, Site Directors, and broader People Team to support employee relations, performance management, onboarding, compliance, and leadership coaching. You'll also play a key role in process improvement and knowledge enablement through toolkits, playbooks, and training programs for People Partners across the network.
What You'll Do: People Partnering & Employee Experience
- Serve as a trusted advisor to Site Directors and leadership teams on all people-related matters.
- Lead employee relations investigations, disciplinary actions, and coaching discussions with professionalism and compliance.
- Analyze site-level engagement and turnover trends; recommend and implement action plans to improve retention.
- Support onboarding, new hire orientation, and employee engagement programs that reinforce Cart.com's values and culture.
Multi-Site Management
- Oversee 6 sites across TX, AZ, CA
- Oversee 250 Full Time Employees and Site Leadership
HR Operations & Compliance
- Ensure compliance with federal, state, and local labor laws, maintaining strong documentation and reporting practices.
- Track, document, and manage mandatory trainings and certifications (e.g., safety, harassment prevention).
- Partner with Legal and Regional HR to implement consistent compliance and performance practices across sites.
- Maintain site-level audit readiness and participate in periodic internal reviews.
Talent Management & Development
- Coach managers on performance management, goal setting, and feedback best practices.
- Administer and improve core HR programs including compensation, leave, benefits, and performance reviews.
- Support leadership capability by managing "Workday 101 for Leaders" and curating learning paths in Open Sesame for managers and individual contributors.
- Lead exit interviews and analyze turnover insights to identify proactive retention strategies.
Toolkit, SOP, and Process Development
- Build and maintain People Partner SOPs and toolkits (Workday, JazzWMS, Open Sesame, policy references).
- Create "Cart Crew Toolkits" with how-to guides, videos, and templates for site-level
- Build and maintain an acquisition playbook outlining key steps, documents, and leadership hand-off procedures for new fulfillment sites.
- Curate learning paths in Open Sesame for managers and individual contributors (e.g., coaching, talent development)
- Manage Workday 101 for Leaders
Leadership & Mentorship
- Serve as a peer mentor and "Training Captain" for new People Partners joining the network.
- Provide leadership in building consistency, professionalism, and community among HR site teams.
- Partner cross-functionally with Regional HR, Talent Acquisition, Learning, and Operations on shared initiatives.
Operational Support & Administration
- Serve as a strategic senior. People Partner to the Site Directors and Leadership team supporting People Partnership initiatives, activities, and projects.
- Execute administrative tasks for facility leaders, including expense reconciliation, supply orders, and miscellaneous requests.
- Conduct daily and weekly reviews of time punches, backup for billable vs. non-billable hours, and escalate discrepancies.
- Prepare conference rooms and meeting spaces-ensuring AV equipment is set up and rooms are clean before each use.
- Oversee communal spaces (bathrooms, breakrooms, lobbies, office areas) to maintain cleanliness, safety, and supply levels.
- Function as the primary host for visitors and colleagues in both the office and fulfillment center-managing check-ins, directions, and hospitality.
- Back Up for LTR reporting
Who You Are: - You're a relationship builder who thrives in a fast-paced, people-first environment.
- You balance empathy with accountability, and can navigate sensitive employee situations with professionalism.
- You are detail-oriented, highly organized, and capable of managing competing priorities.
- You bring a proactive, solution-oriented mindset and a bias for execution.
- You embody Cart.com's values-Be Brand Obsessed. Think Beyond the Box. Act Like an Owner.
What You've Done: - 5+ years of progressive experience in Human Resources,
- 2+ years distribution, manufacturing, or high-growth operational environments.
- 2+ years main POC and managing temp agency relationships
- 3+ years experience leading employee relations, performance management, and coaching site leadership.
- Experience supporting multi-shift or hourly workforce environments.
- Proven success implementing or improving HR processes and SOPs across multiple locations.
Nice to Haves: - Bachelor's degree in Human Resources, Business Administration, or related field
- SHRM-CP/PHR certification
- Experience with Workday HRIS
Physical Demands & Working Conditions: - Onsite: Homebase out of Dallas or Terrell Distribution Center
- Weekly: 50% Terrell, 50% Dallas
- Travel: 25%; 1 per Month Longview, 1 per Quarter or as business needs Austin, CA, AZ
- Physical Demands: The position may require some physical effort, including lifting, standing for extended periods, and occasional manual tasks.
- Environment: The work environment is indoors, but there could be exposure to varying temperatures and occasional noise levels.
