CapTech Consulting

Senior Organizational Change Management Consultant

CapTech Consulting$90K — $170K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in enterprise-scale change management within large organizations
  • Extensive experience across the full training life cycle
  • Demonstrated growth within the Organizational Change Management (OCM) discipline
  • Knowledge of PROSCI and other change management methodologies
  • ERP implementation experience required, specifically with Workday
  • Experience in developing e-learning/computer-based training content is advantageous
  • Strong capability in producing high-quality deliverables for client needs
  • Excellent written and verbal communication skills for diverse organizational levels

Responsibilities

  • Lead the full training life cycle for enterprise Workday initiatives
  • Support and upskill business staff on Workday usage
  • Develop AI-informed change management and learning strategies
  • Create and lead e-learning and training content development
  • Build relationships with clients and act as a trusted advisor
  • Facilitate key stakeholder interactions leveraging AI insights
  • Translate AI-driven insights into leadership messaging
  • Design AI-supported data collection approaches and analyze data for recommendations
  • Identify risks related to change and create proactive strategies accordingly

Benefits

  • Flexible work environment promoting work-life balance
  • Learning & Development programs including certification support
  • Access to mental health and well-being resources via Modern Health
  • Inclusive fertility and family-forming coverage through Carrot Fertility
  • Personalized lifestyle benefits stipend via Fringe
  • Employee Resource Groups focused on diversity and inclusion
  • Opportunities for community engagement through philanthropic partnerships
  • 401(k) matching with no vesting period
Full Job Description
Job Description

Specific responsibilities for the Senior Manager, Training Lead & Organizational Change Management (Workday) position include:
  • Lead the full training life cycle - training needs assessment, strategy and planning, content development, delivery, and post-training evaluation - for an enterprise Workday initiative.
  • Provide hands-on support and leadership in upskilling business staff who need to learn Workday to support project work, as the primary focus of the role.
  • Develop comprehensive, AI-informed change management and learning strategies encompassing communication, sponsorship, stakeholder engagement, and measurement - leveraging appropriate learning mechanisms (e.g., simulations, self-paced learning, e-learning/computer-based training (CBT), adaptive learning paths, assessments, and exams), aligned to adult learning principles, with clear dependencies, success metrics, and measurable outcomes defined.
  • Develop e-learning/computer-based training (CBT) content and lead adult learning activities, including Train-the-Trainer programs, while enabling instructors and leaders to effectively use learning tools and content.
  • Build strong relationships with clients, including sponsors and other project stakeholders, and act as a trusted advisor while leading enterprise training and change efforts.
  • Facilitate client interactions (e.g., stakeholder interviews, leadership meetings, design sessions, and workshops), incorporating AI-enabled insights and synthesized themes to accelerate decision-making and alignment.
  • Interact and engage with Sponsors and Senior Leaders, translating AI-driven insights into clear change narratives, sponsorship actions, and leadership messaging.
  • Serve as the Organizational Change Management (OCM) contact for the Technology Workstream (a secondary priority), focusing on the people side of change across business processes, systems, technologies, and AI-enabled solutions.
  • Design AI-supported data collection approaches (e.g., surveys, readiness assessments, sentiment analysis, adoption and usage metrics) and analyze qualitative and quantitative data using AI-assisted techniques to develop evidence-based findings, insights, and recommendations.
  • Identify people, readiness, and adoption risks associated with business and technology changes, and develop proactive response strategies informed by risk and trend analysis.


Qualifications
  • 10+ years experience delivering enterprise-scale change management within large organizations.
  • Deep experience across the full training life cycle (training needs assessment, strategy and planning, content development, training delivery, and post-training evaluation).
  • Demonstrated progression and growth within the OCM discipline through past career experiences.
  • Knowledge and application of PROSCI and other change management methodologies and tools.
  • ERP implementation experience, with Workday strongly preferred.
  • E-learning/computer-based training (CBT) development experience is a major plus.
  • Proven ability to produce and own high quality deliverables that meet client needs, including strategic communications and training materials.
  • Excellent written and verbal communication that is effective to all levels in an organization.
  • Location: Denver preferred; if not Denver-based, must be comfortable working Pacific time zone hours (regularly until approximately 6:00 PM PT, with occasional coverage until 7:00 PM PT).


Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs.
  • CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
  • Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs
  • Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care
  • Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
  • Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities.
  • 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness

About CapTech Consulting

CapTech is a national IT management consulting firm that partners with some of the world's most successful companies to achieve their strategic and operational objectives. CapTech's services include management consulting, digital transformation, technology strategy, data and analytics, custom application development, and IT transformation. The company was founded in 1997 and is headquartered in Richmond, Virginia. CapTech has offices in several cities across the United States, including Atlanta, Boston, Charlotte, Chicago, Columbus, Denver, Houston, Los Angeles, New York, Philadelphia, and Washington, D.C.
Learn more about CapTech Consulting
Size
1,000 employees
Industry
Founded
1997

Similar Jobs

More Jobs at CapTech Consulting

More Business Services Jobs

Find similar Senior Organizational Change Management Consultant jobs: