Senior Operations Support Specialist

Na Ali'i Consulting & Sales, LLC.$115K — $135K *
US-AnywhereRemote in United States
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum five years of administrative or operations support experience
  • Demonstrated experience supervising support staff or leading operational teams
  • Proficiency with facility management systems and inventory tracking software
  • Strong problem-solving and project coordination skills
  • Experience developing standard operating procedures and process improvements
  • Excellent stakeholder management and communication skills

Responsibilities

  • Provide day-to-day administrative and operational support for GA office facilities and personnel
  • Manage office inventory systems and coordinate procurement of office materials
  • Process and track support tickets for facility and equipment issues
  • Coordinate shredding services and handle sensitive documents according to security protocols
  • Manage seating arrangements and workspace configurations for efficiency
  • Submit and track building maintenance tickets and coordinate repairs
  • Support meeting logistics including reservations and audiovisual equipment coordination
  • Coordinate onboarding and offboarding logistics for contractor personnel

Benefits

  • Work in support of a significant federal program with substantial annual spend
  • Opportunity for career growth within a well-established organization
  • Potential to influence operational effectiveness through process improvements
  • Access to an inclusive workplace that values diverse perspectives and experiences
  • Engagement in meaningful work impacting national and global initiatives
Full Job Description
Overview

Nakupuna Companies is seeking a Senior Operations Support Specialist in support of the Department of State (DoS) Bureau of Global Acquisitions (GA). DOS has a robust Acquisition Program with an average annual spend portfolio of ~$12 billion executed through approximately 25,000 contract transactions and $4.7 billion executed through approximately 1,200 federal assistance (grants) awards supporting a diverse mission set. GA reports to the Undersecretary for Management and has three organizational elements to include: Acquisition Management Directorate (GA/AM), Acquisition Policy Directorate (GA/AP), and Federal Assistance Directorate (GA/FAM).

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.Management may assignadditionalduties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Provide day-to-day administrative and operational support for GA office facilities and personnel
  • Manage office inventory systems, track supplies, and coordinate procurement of office materials and equipment
  • Process and track support tickets through appropriate systems to ensure timely resolution of facility and equipment issues
  • Coordinate shredding services and ensure proper handling of sensitive documents in accordance with Department security protocols
  • Manage seating arrangements, space allocation, and workspace configurations to optimize office efficiency
  • Submit and track building maintenance tickets and coordinating with facility management for repairs and improvements
  • Provide reception support, visitor management, and general administrative assistance as needed
  • Maintain accurate records of office assets, equipment assignments, and facility related documentation
  • Support meeting and event logistics including room reservations, setup, and audiovisual equipment coordination
  • Coordinate onboarding and offboarding logistics for contractor personnel including workspace assignments, Government Furnished Equipment provisioning and return, access badge coordination, and inventory tracking
  • Perform other duties as assigned to support the operational effectiveness of GA offices
Qualifications

Skills/Qualifications:

  • Minimum five (5) years of administrative or operations support experience
  • Demonstrated experience supervising support staff or leading operational teams
  • Proficiency with facility management systems, inventory tracking software, and vendor management
  • Strong problem-solving, project coordination, and leadership skills
  • Experience developing standard operating procedures and process improvement initiatives
  • Excellent stakeholder management and communication skills

Education and Experience:

  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred

Location:

  • Washington, DC

Clearance:

  • Secret

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

  • Ability to perform repetitive motions with the hands, wrists, and fingers.
  • Ability to engage in and follow audible communications in emergency situations.
  • Ability to sit for prolonged periods at a desk and work on a computer.
  • Ability to walk and stand as needed in connection with meetings, conferences, and domestic or international travel.

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $115,000-$135,000. The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies' total compensation package for employees.

About Na Ali'i Consulting & Sales, LLC.

Na Ali'i Consulting & Sales, LLC Careers

Join the dynamic team at Na Ali'i Consulting & Sales, LLC, a premier consulting and sales firm that is currently expanding its talented workforce. This is an exceptional opportunity to become part of a company that values innovation, leadership, and professional growth.

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Na Ali'i Consulting & Sales, LLC offers a variety of job opportunities that cater to a range of skills and experiences. Whether you're a seasoned professional or a recent graduate, Na Ali'i Consulting & Sales, LLC provides a platform to enhance your career. Explore open positions in areas such as strategic consulting, sales management, technology solutions, and more.

Internship Programs

Kickstart your career with Na Ali'i Consulting & Sales, LLC’s internship programs. These positions are designed to offer hands-on experience and a chance to develop essential industry skills. Interns at Na Ali'i Consulting & Sales, LLC gain valuable insights into the consulting and sales industry, working alongside experienced professionals.

Employee Benefits and Culture

Na Ali'i Consulting & Sales, LLC is committed to fostering a workplace culture that promotes diversity and inclusion. Employees enjoy a comprehensive range of benefits designed to support their professional and personal lives. Benefits include competitive health coverage, retirement plans, and continuous learning opportunities through professional development and diversity training.

Career Growth and Development

Career growth is a cornerstone of Na Ali'i Consulting & Sales, LLC’s commitment to its employees. The company supports career advancement through leadership training programs, networking opportunities, and promotions from within. Employees are encouraged to take leadership roles, driving innovation and strategic thinking within the company.

Hiring Process

The hiring process at Na Ali'i Consulting & Sales, LLC is designed to identify top talent who are passionate about consulting and sales. Candidates are encouraged to submit a resume and may be invited for an interview to discuss their experiences and career aspirations. The team values curiosity, creativity, and the ability to contribute to the company’s long-term goals.

Join the Team

Na Ali'i Consulting & Sales, LLC is hiring! Search for open positions that match your skills and interests. The company looks for dedicated, curious, and innovative team players ready to make a significant impact.

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READ CAREERS BLOG

Na Ali'i Consulting & Sales, LLC is more than just a workplace. It is a community where ambitious professionals can thrive and achieve their best in a supportive and dynamic environment. Join Na Ali'i Consulting & Sales, LLC today and be part of shaping the future of consulting and sales.
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