The Senior Operations Manager provides leadership and direction for the Utah branch, including distribution, warehouse, and the manufacturing operation. This role is accountable for operational execution, financial performance, customer service, safety, quality, workforce capability, and continuous improvement across the site. The Senior Operations Manager executes company and divisional priorities, and applies commercial awareness and operational expertise to improve branch performance.

Compensation: $115,000-$118,000/yr + Bonus

Primary Duties and Responsibilities

• Lead the day-to-day performance of distribution, warehouse, and manufacturing operations through subordinate managers and supervisors.
• Develop and implement Utah branch operating plans in alignment with company and divisional strategy; translate priorities into goals, budgets, metrics, and accountability rhythms.
• Own branch-level operational and financial results, including productivity, labor, inventory, order fulfillment, service levels, cost control, profitability, and capital needs.
• Oversee capacity planning, production scheduling, inventory control, staffing, materials, equipment, and workflow to meet customer and business commitments.
• Ensure production and distribution performance meets quality, cost, delivery, and service targets; establish appropriate performance metrics and review operating results regularly.
• Ensure compliance with safety, health, environmental, regulatory, and company requirements; promote a safe, inclusive, clean, and organized workplace.
• Implement and maintain effective quality control systems and drive continuous improvement initiatives focused on quality, productivity, efficiency, and cost-effectiveness.
• Develop managers, supervisors, and frontline talent through hiring, onboarding, coaching, performance management, succession planning, and regular performance reviews.
• Partner with supply chain, sales, finance, human resources, and other functions to align branch execution with enterprise needs and seamlessly integrate new products and processes.
• Monitor financial performance, manage operating expenses and capital needs, and implement cost-control measures to achieve financial targets.
• Use advanced analytical thought and judgment to identify trends, remove constraints, resolve root causes, minimize downtime, and improve throughput, quality, service, and cost.
• Communicate branch plans, performance, risks, opportunities, and recommended actions to the COO, senior management, and other stakeholders.
• Build productive relationships with vendors, service providers, regulators, and internal stakeholders; negotiate with and influence others in support of branch and company goals.
• Stay current on relevant industry trends, manufacturing technologies, and process improvement methods; encourage practical innovation that strengthens competitiveness.

Qualifications/ Skills

Qualifications

Education & Experience

• Bachelor’s degree in Engineering, Manufacturing, Business Administration, Supply Chain, Operations, or a related field preferred; equivalent experience may be considered.
• Progressive leadership experience in manufacturing, distribution, warehousing, logistics, or a related multi-functional operating environment.
• Experience leading through managers and supervisors, with demonstrated accountability for department, site, or regional results.
• Working knowledge of manufacturing processes, quality control systems, supply chain management, inventory control, operational finance, budgeting, labor planning, and safety expectations.
• Track record of successfully managing diverse operations and improving productivity, efficiency, service, quality, and cost.
• Experience with lean manufacturing, Six Sigma, or other process improvement methodologies is highly desirable.

Skills & Competencies

• Strategic vision and ability to execute operationally.
• Operational excellence and continuous improvement mindset.
• Financial acumen and commercial awareness.
• Leadership, team development, and performance management.
• Quality, safety, health, environmental, and regulatory management.
• Advanced problem solving, decision making, and root-cause analysis.
• Clear communication, collaboration, negotiation, and stakeholder influence.
• Ability to manage multiple priorities, make sound decisions under pressure, and maintain a hands-on understanding of site operations.

Travel: Primarily on-site at the Utah branch, with occasional travel as needed to support company operations, vendors, or other locations.

Benefits (Full-Time Employees):

• Health/Vision/Dental insurance.

• Paid vacation.

• Paid holidays.

• 401(k) with employer matching.

• Life insurance is provided.